Latch Viewing Management vs RealPage Self-Guided Tours

Latch Viewing Management is a web workflow for scheduling property viewings, sending reminders, and recording outcomes. Applicants choose a slot through a shared booking flow, with availability synchronizing in real time with Google or Outlook calendars. Latch describes automated reminders 24 and two hours before a viewing, with confirmations sent by email and SMS. Teams can collect structured feedback and track outcomes such as attended, no-show, applied, and declined. Reporting covers booked, attended, and applied rates by property, as well as pipeline activity across properties. Viewings can be assigned to team members or external agents, and applicant communications can be logged on a timeline. Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history, and an audit trail. Basic is free forever and includes three leases, 20 documents, five standard reports monthly, and one user. Pro is £20 per month with eight leases included and £1 per extra lease. The site's App Store and Google Play offerings are labeled coming soon.

RealPage Self-Guided Tours lets rental prospects visit a specific apartment or an entire community on their own schedule, including when the leasing office is closed. Operators can provide multiple access methods for gates, buildings, and corridors, and RealPage says the service supports both retrofit properties and new developments regardless of existing technology. During a tour, QR codes open interactive site maps plus apartment and community information, pricing, and availability. Prospects can also reach and complete an online leasing application from that content. Integrated ID Document Validation gives operators a contactless, multi-level way to verify a prospect using a government-issued ID before the visit. RealPage also describes virtual and live-agent tour options and lists Yardi, ResMan, Entrata, and MRI Software as property-management integration partners. The service is offered on the web, with pricing on request. RealPage was founded in 1998 and is headquartered in Richardson, Texas.