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SPECIFICTION
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RealPage Self-Guided Tours

realpage.com

Web

What it is

RealPage Self-Guided Tours lets rental prospects visit a specific apartment or an entire community on their own schedule, including when the leasing office is closed. Operators can provide multiple access methods for gates, buildings, and corridors, and RealPage says the service supports both retrofit properties and new developments regardless of existing technology. During a tour, QR codes open interactive site maps plus apartment and community information, pricing, and availability. Prospects can also reach and complete an online leasing application from that content. Integrated ID Document Validation gives operators a contactless, multi-level way to verify a prospect using a government-issued ID before the visit. RealPage also describes virtual and live-agent tour options and lists Yardi, ResMan, Entrata, and MRI Software as property-management integration partners. The service is offered on the web, with pricing on request. RealPage was founded in 1998 and is headquartered in Richardson, Texas.

Spec sheet

What it does
Self-guided apartment tours let prospects tour a specific apartment or an entire community at a time that suits them, including when the leasing office is closed.Read 8 Oct 2026 · realpage.com
Support
RealPage's support information says customers can access knowledge-base articles and submit support requests through its website or Client Portal.Read 8 Oct 2026 · realpage.com
Headquarters
Richardson, Texas, United StatesRead 28 Sep 2026 · realpage.com
Founded
1998Read 28 Sep 2026 · realpage.com
Access options
The product supports multiple options for access to gates, buildings and corridors.Read 8 Oct 2026 · realpage.com
Digital tour content
Prospects can use QR codes during a tour to access interactive site maps, apartment and community information, pricing, availability and an online leasing application.Read 8 Oct 2026 · realpage.com
Identity validation
Integrated ID Document Validation lets operators verify a prospect's identity before a tour through a contactless, multi-level government-issued ID process.Read 8 Oct 2026 · realpage.com
Integration marketplace
RealPage Exchange describes an expanding network of AppPartners offering RealPage-certified integrations.Read 8 Oct 2026 · realpage.com
Intended customers
RealPage describes its platform as serving real estate owners and managers, and says its solutions cover multiple rental property types.Read 8 Oct 2026 · realpage.com
Online application
Prospects can access and complete an online leasing application through the tour content.Read 8 Oct 2026 · realpage.com
Pricing availability
The product page describes the service as low cost but does not state a price.Read 8 Oct 2026 · realpage.com
Pricing information
The product page describes self-guided tours as available at a low cost but does not state a price.Read 8 Oct 2026 · realpage.com
Privacy terms
Data provided and transferred with the self-guided tour service is governed by the applicable property's management company's privacy policy.Read 8 Oct 2026 · realpage.com
Property fit
RealPage says the tours are available for retrofit and new developments, regardless of the technology in use.Read 8 Oct 2026 · realpage.com
Property management integrations
The apartment tours page lists Yardi, ResMan, Entrata and MRI Software as PMS integration partners.Read 8 Oct 2026 · realpage.com
Property setup
RealPage says the tours can be used for retrofit and new developments, regardless of the technology in use.Read 8 Oct 2026 · realpage.com
Security audit terms
RealPage's Smart Building service terms call for an annual third-party SOC 2 Type 2 audit and provide for a summary of material deficiencies upon a site owner's written request.Read 8 Oct 2026 · realpage.com
Security policy
RealPage's responsible disclosure policy provides guidelines for reporting potential vulnerabilities in its systems and applications.Read 8 Oct 2026 · realpage.com
Tour availability
Prospects can tour a specific apartment or an entire community at their convenience, including when the leasing office is closed.Read 8 Oct 2026 · realpage.com
Tour content
Prospects can use QR codes to view interactive site maps, apartment and community information, pricing and availability during a tour.Read 8 Oct 2026 · realpage.com
Tour options
RealPage's apartment tours page describes self-guided, virtual and live-agent tour options for prospects.Read 8 Oct 2026 · realpage.com
Tour scheduling
Prospects can schedule onsite self-guided tours of certain rental properties and access property content during the tour.Read 8 Oct 2026 · realpage.com

Strong points and limits

Strong points

  • Tours available when leasing offices are closed
  • QR codes provide maps, details, pricing, and availability
  • Online leasing application during tours
  • Multiple gate and building access options
  • Pre-tour government-ID validation

Limits

  • Pricing is available only on request
  • Service availability is described for the United States company context
  • Tour data follows each property's management-company privacy policy

Who it suits

The service is intended for rental property operators offering flexible prospect access and digital leasing information. It suits properties needing self-guided visits for retrofit or new-development sites.

Verdict

RealPage combines flexible property access with digital tour information and leasing application access. Operators should request pricing and review the applicable property's privacy terms before deployment.

Where Specifiction places it

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