Leal 360 vs Loyalty Interchange Protocol
Leal 360
leal.coLoyalty Interchange Protocol
github.comSide by side
| Figure | Leal 360 | Loyalty Interchange Protocol |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Loyalty Program Software | 7.5 (#23) | 8.5 (#7) |
| Limits | During an active contract, customers can upgrade plans but cannot switch to a lower plan or one with fewer features. | Platform API CSV member imports are limited to 1 MiB and 1,000 rows. |
| Product | Leal 360 centralizes customer data, automates personalized campaigns, and measures purchase frequency, average order value, and customer lifetime value for retail. | LIP is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams. |
| Security | Leal states that its CDP holds SOC 2 certification and that personal data is managed under Colombia's Law 1581 of 2012 (Habeas Data). | The security policy says implementations must use TLS, authenticate non-health endpoints, avoid direct customer identifiers in logs or idempotency keys, and encrypt sensitive identity claims at rest. |
| Support | All plans include digital technical and customer support; personalized Customer Success support is included with Enterprise and available for an additional fee on Professional. | The repository directs users to its support guidance and asks security vulnerability reports to be sent privately to maintainers. |
Plans
Leal 360
- Basic PlanPrice not published
- Enterprise PlanPriced on request
- Professional PlanPrice not published
Loyalty Interchange Protocol
- Loyalty Interchange ProtocolFree
In their own words
Loyalty Interchange Protocol
Loyalty Interchange Protocol (LIP) is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams that own integration work. Its checkout lifecycle includes member lookup and enrollment, balances and ledger history, order evaluation, accrual, redemption, reversal, and refund-safe adjustments. Its restaurant order model represents items, modifiers, discounts, fees, taxes, tips, tenders, and totals across channels such as drive-thru, kiosk, web, mobile, pickup, delivery, and catering. Supported program types include points, visits or stamps, wallet credit, paid membership, and hybrid multi-account programs.
The `/platform/v1` API covers profiles, consent, behavioral events, segments, campaigns, connectors, imports, analytics, and attribution. The maker provides an Apache-2.0 reference stack for self-hosting with Docker Compose or Node.js 22 and newer. Storage described includes SQLite-backed local storage and tenant-scoped PostgreSQL for multi-instance use. Customer sign-in remains external. LIP 0.2.0 is described as pre-1.0 infrastructure, not a turnkey no-code marketing service; CSV member imports are limited to 1 MiB and 1,000 rows.