Leal 360 vs LoyaltyLion
Leal 360
leal.co
LoyaltyLion
loyaltylion.comSide by side
| Figure | Leal 360 | LoyaltyLion |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Loyalty Program Software | 7.5 (#23) | 9.0 (#3) |
| Founded | 2016 | 2012 |
| Integrations | Leal says it offers a REST API and more than 350 integrations, and its integrations page lists systems including Shopify, VTEX, SAP Business One, Micros, and Soft Restaurant. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Product | Leal 360 centralizes customer data, automates personalized campaigns, and measures purchase frequency, average order value, and customer lifetime value for retail. | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. |
| Security | Leal states that its CDP holds SOC 2 certification and that personal data is managed under Colombia's Law 1581 of 2012 (Habeas Data). | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. |
| Support | All plans include digital technical and customer support; personalized Customer Success support is included with Enterprise and available for an additional fee on Professional. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
Plans
Leal 360
- Basic PlanPrice not published
- Enterprise PlanPriced on request
- Professional PlanPrice not published
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.