Letter Friend vs Paper Run
Letter Friend
letterfriend.comPaper Run
paperrun.comSide by side
| Figure | Letter Friend | Paper Run |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Direct Mail Automation Software | 8.0 (#7) | 7.2 (#21) |
| Integrations | Letter Friend describes an open API, email-to-mail integration, and Zapier connectivity. | Paper Run connects directly with Klaviyo, Shopify, and other e-commerce tools, with its team handling integration setup. |
| Intended customers | The service is presented as a business direct-mail platform for thank-you notes, welcome letters, and personalized outreach. | Paper Run says it is best suited to DTC brands with a proven customer base and existing email flows, particularly brands running winback or abandonment flows in Klaviyo. |
| Support | The site offers a free consultation and lists phone support at 1-201-500-7766 and [email protected]. | The site lists support at [email protected]. |
Plans
In their own words
Letter Friend
Letter Friend has no write-up on Specifiction yet; its figures are above.