Level.io vs NinjaOne
Level.io
level.ioNinjaOne
ninjaone.comSide by side
| Figure | Level.io | NinjaOne |
|---|---|---|
| Price from | $2/mo | $1.50/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 2 |
| Spec score · Remote Monitoring and Management Software | 8.4 (#8) | 8.8 (#6) |
| Spec score · Remote Monitoring & Management (RMM) Software | 8.4 (#4) | 8.8 (#3) |
| Spec score · Remote Monitoring and Maintenance Software | 8.4 (#4) | 8.8 (#3) |
| Automation | Automations combine triggers, conditions, and actions to run repeatable work across selected devices or fleets. | Condition-based scripts can automatically detect and remediate issues such as stopped services, missed reboots, open ports and missing applications. |
| Founded | Level says it started in 2019. | 2013 |
| Headquarters | Asheville, North Carolina, United States | Austin, Texas, United States |
| Integrations | Published integrations include DeskDay, AlgaPSA, Regentra, HaloPSA, Hudu, ConnectWise PSA, ilert, ZestMSP, and the Level Public API. | Named integrations include CrowdStrike, SentinelOne, Splashtop, ServiceNow, Microsoft Intune, Slack, ConnectWise, Okta, OneLogin and IT Glue. |
| Product | Level is an RMM for monitoring, automating, patching, and remotely managing endpoint fleets. | NinjaOne is a unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. |
| Security | Level states it maintains a SOC 2 Type II report, offers SSO through Okta, Google, and Authentik, and encrypts data in transit and at rest. | NinjaOne states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified. |
| Support | Support is included for every customer, with live chat staffed weekdays from 8:00 AM to 5:00 PM Eastern and help by email, phone, and support meetings. | NinjaOne advertises 24x7 support localized in seven languages and provides support tickets, academy training, community resources and a product roadmap. |
Plans
NinjaOne
- NinjaOne endpoint management$1.50 a month
- Per-device commercial pricing$1.50 a month
In their own words
NinjaOne
NinjaOne is a cloud-based IT operations platform for endpoint management, autonomous patching, backup, and remote access. It is designed for IT teams and managed service providers monitoring, protecting, and managing endpoints. Its RMM features include real-time monitoring and alerts, automated patching, endpoint task automation, and condition-based auto-remediation. NinjaOne says its RMM can patch Windows, macOS, and Linux and update more than 200 third-party applications. Mobile device management covers Android and Apple devices, with enrollment, policy controls, and real-time visibility. Backup is available for endpoints, servers, and SaaS, with compliance support for Microsoft 365 and Google Workspace. Named integrations include CrowdStrike, Microsoft Intune, ServiceNow, SentinelOne, Slack, Okta, and Splashtop. The company states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified, and advertises free, unlimited support plus 24x7 support localized in seven languages. A 14-day trial is offered. Pricing is on request; the listed endpoint management plan starts at $1.50 a month per device at 10,000 endpoints and increases to 3.75 USD at 50 or fewer endpoints.