LiftFlow vs Zentid
LiftFlow
liftflow.inZentid
zentid.comSide by side
| Figure | LiftFlow | Zentid |
|---|---|---|
| Price from | — | 299 AED/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 8 |
| Spec score · Elevator Service Software | 7.6 (#15) | 8.3 (#4) |
| Integrations | The site describes a connected management web portal, technician mobile app, and customer mobile app that sync in real time; it does not name third-party integrations on the pages reviewed. | The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk. |
| Product | LiftFlow is a CRM and ERP platform built for elevator and lift companies. | Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses. |
| Security | The product sign-in page states that it is protected by enterprise-grade security; the official pages reviewed do not specify certifications or compliance standards. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
| Support | LiftFlow lists support and product inquiries through [email protected] and WhatsApp at +91 8124247388. | Plan support ranges from community support to email, priority chat/call/email and 24x7 call/chat/email support. |
Plans
Zentid
- Starter299 AED a month
- Starter Plan299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth1,799 AED a month
- Growth Plan1,799 AED a month
- Scale2,999 AED a month
- Scale Plan2,999 AED a month
In their own words
LiftFlow
LiftFlow is a CRM and ERP platform for elevator and lift companies, connecting sales, quotations, installation, annual maintenance contracts, service, inventory, billing, and field operations. Its CRM holds lead and customer records, site surveys, quotations, follow-ups, modernization opportunities, and AMC prospects. A Smart Next-Action engine can detect competitor keywords and price objections and trigger site-survey follow-ups. Installation tracking covers site readiness, civil coordination, materials, erection, testing, commissioning, delayed-project alerts, and handover; the lift lifecycle can then be followed through AMC, service, repair, renewal, and modernization. Service workflows include preventive maintenance schedules, renewal reminders, breakdown tickets, technician dispatch, SLA monitoring, service history, and QR complaint workflows. The technician app supports geofenced attendance, reports, photos, signatures, parts logging, and offline work. Customers can use LiftFlow Connect to report breakdowns and view AMC status, service progress, invoices, notifications, and support communications. Dashboards cover sales, renewals, installations, technician productivity, breakdown response, inventory, billing, and customer health. The site says AI-ready and IoT-ready features will roll out progressively.
Zentid
Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.