LiftGrid vs Serfy
LiftGrid
getliftgrid.com
Serfy
serfy.ioSide by side
| Figure | LiftGrid | Serfy |
|---|---|---|
| Price from | $89/mo | €25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 2 |
| Spec score · Elevator Service Software | 8.0 (#10) | 7.9 (#11) |
| Headquarters | İzmir, Turkey | Vilnius, Lithuania |
| Integrations | The pricing page lists WhatsApp, SMS, SMTP, and Google Calendar integrations, while its REST API and webhooks are marked coming soon. | The maker lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus OpenAPI REST endpoints and outgoing webhooks. |
| Purpose | LiftGrid is an elevator maintenance and operations platform built for elevator service companies. | Serfy is a field service management platform for commercial service teams, covering workflows from quotes through dispatch and billing. |
| Security | LiftGrid says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that passwords are stored as bcrypt hashes. | The maker describes SAML 2.0 single sign-on, TOTP two-factor authentication, role-based access control, and an immutable compliance audit trail. |
| Support | The contact page says technical support tickets are answered within four hours on business days and within 24 hours on weekends. | The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours. |
Plans
LiftGrid
- Starter$89 a month
- Pro$219 a month
- Business$499 a month
- EnterprisePriced on request
In their own words
LiftGrid
LiftGrid is a maintenance and operations platform for elevator service companies. It covers preventive maintenance, fault work orders, inspections and compliance, technician field work, invoicing, and customer communication. The native Android technician app supports offline job completion, inspection checklists, photo evidence, digital signatures, and parts logging. Checklists include EN-81 and A17.1 standards, with photos and signatures saved per job. The default deployment is cloud SaaS; private cloud and on-premises options are available on annual Enterprise contracts. Listed integrations include WhatsApp, SMS, SMTP, and Google Calendar. The Paraşüt accounting connector is live, while SAP, Logo, and QuickBooks are roadmap items. Payments are collected through PayTR, with payment links available by SMS, WhatsApp, or email. The trial provides full platform access for 14 days without a credit card. Monthly plans listed are Starter at 89.00 USD, Pro at 219.00 USD, and Business at 499.00 USD. iOS is in development, with a waitlist available.
Serfy
Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.