LiftGrid vs Total Service
LiftGrid
getliftgrid.com
Total Service
totalservice.cloudSide by side
| Figure | LiftGrid | Total Service |
|---|---|---|
| Price from | $89/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Elevator Service Software | 8.0 (#9) | 7.0 (#21) |
| Headquarters | İzmir, Turkey | West Hills, California, United States |
| Purpose | LiftGrid is an elevator maintenance and operations platform built for elevator service companies. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Security | LiftGrid says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that passwords are stored as bcrypt hashes. | TS Cloud states that it protects service-operations information through robust encryption and access controls. |
| Support | The contact page says technical support tickets are answered within four hours on business days and within 24 hours on weekends. | Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support. |
Plans
LiftGrid
- Starter$89 a month
- Pro$219 a month
- Business$499 a month
- EnterprisePriced on request
In their own words
LiftGrid
LiftGrid is a maintenance and operations platform for elevator service companies. It covers preventive maintenance, fault work orders, inspections and compliance, technician field work, invoicing, and customer communication. The native Android technician app supports offline job completion, inspection checklists, photo evidence, digital signatures, and parts logging. Checklists include EN-81 and A17.1 standards, with photos and signatures saved per job. The default deployment is cloud SaaS; private cloud and on-premises options are available on annual Enterprise contracts. Listed integrations include WhatsApp, SMS, SMTP, and Google Calendar. The Paraşüt accounting connector is live, while SAP, Logo, and QuickBooks are roadmap items. Payments are collected through PayTR, with payment links available by SMS, WhatsApp, or email. The trial provides full platform access for 14 days without a credit card. Monthly plans listed are Starter at 89.00 USD, Pro at 219.00 USD, and Business at 499.00 USD. iOS is in development, with a waitlist available.
Total Service
Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.