Lightspeed Restaurant vs NCR Counterpoint
Lightspeed Restaurant
lightspeedhq.comNCR Counterpoint
ncrvoyix.comSide by side
| Figure | Lightspeed Restaurant | NCR Counterpoint |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Point of Sale POS software | 8.1 (#11) | 7.4 (#19) |
| Founded | 2005 | 1884 |
| Headquarters | Montreal, Quebec, Canada | Atlanta, Georgia, USA |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | NCR lists Customer Connect email marketing, NCR Retail Online ecommerce, Smart Alerts, Counterpoint Mobile, and payment solutions among its Counterpoint retail apps. |
| Offline operation | The restaurant software continues working offline, stores entered data locally and uploads it to the cloud when connectivity returns; master-data maintenance and eCloud evaluations require internet access. | Counterpoint documentation describes an Offline Ticket Entry option, though some functions still require connection to the store server. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | Counterpoint V8.5.6 documentation describes support for enabling TLS 1.2 and disabling early TLS to comply with PCI DSS. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | NCR Voyix’s support page directs Counterpoint customers to contact their assigned partner. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
NCR Counterpoint
NCR Counterpoint has no write-up on Specifiction yet; its figures are above.