Lightspeed Restaurant vs PayFacto
Lightspeed Restaurant
lightspeedhq.comPayFacto
payfacto.comSide by side
| Figure | Lightspeed Restaurant | PayFacto |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Restaurant Payment Processing Software | 8.3 (#6) | 7.3 (#14) |
| Headquarters | Montreal, Quebec, Canada | Montreal, Canada |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | PayFacto lists integrations including COBA, Freebees, Hopem, NMI, Hotello, Paymentree, and PrestaShop. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | PayFacto describes encryption and fraud prevention tools for e-commerce payments and offers 3D Secure for online transactions. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | PayFacto provides general information, payment FAQs, terminal support, and POS support through its support site. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
PayFacto
PayFacto provides payment processing and payment solutions for merchants, ISVs, ISOs, agents and payment facilitators. Its offerings cover card-present, online, mobile and tableside payments, as well as restaurant POS products Maitre’D and Veloce for managing restaurant operations. For in-person transactions, it offers countertop, mobile and unattended terminals, including PAX models. Online options include a hosted payment page and an integrated gateway for sales, pre-authorizations, refunds, voids and recurring billing. The gateway lists Interac, Visa, Mastercard, Amex and Discover transactions. PayFacto describes encryption and fraud prevention for e-commerce payments and offers 3D Secure for online transactions. Its hosted payment page keeps card information on PayFacto’s servers and is described as reducing PCI compliance requirements. Open APIs and connectors support integration with existing business systems and software. The company lists integrations including COBA, Freebees, Hopem, NMI, Hotello, Paymentree and PrestaShop. PayFacto is headquartered in Montreal, Canada. Pricing is customized and available by contacting sales for a quote.