Lightspeed Restaurant vs TRAY Self-Service Kiosk
Lightspeed Restaurant
lightspeedhq.com
TRAY Self-Service Kiosk
tray.comSide by side
| Figure | Lightspeed Restaurant | TRAY Self-Service Kiosk |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| Plans published | 4 | 0 |
| Spec score · Restaurant Self-Ordering Kiosk Software | 8.1 (#2) | 6.5 (#26) |
| Headquarters | Montreal, Quebec, Canada | Miami, United States |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | TRAY describes an ecosystem of restaurant integrations and partners, including 7shifts, Dayforce, MarketMan, and Magensa/Magtek. |
| Offline operation | The restaurant software continues working offline, stores entered data locally and uploads it to the cloud when connectivity returns; master-data maintenance and eCloud evaluations require internet access. | TRAY says kiosk software can operate offline and continue sending transactions to the kitchen. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | TRAY’s published SLA lists phone and email support as available 24/7/365 for customers subscribed to SLA coverage under a separate commercial agreement. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
TRAY Self-Service Kiosk
TRAY Self-Service Kiosk gives restaurant guests another way to order and lets operators manage kiosk sales with TRAY POS. Menus, items, and prices update from TRAY HQ Enterprise Cloud, and operators can select which items appear on the kiosk through TRAY HQ Enterprise Menu Management. Existing cashier terminals can be switched into kiosk mode; TRAY says countertop conversion takes less than 30 seconds. The Android-based software also runs on screens from 10 inches to over 40 inches, in portrait or landscape, with countertop, wall, or floor mounting. It accepts card and electronic wallet payments, including non-cash orders paid elsewhere through “Order Here, Pay There.” TRAY says kiosks can operate offline and continue sending transactions to the kitchen. The company reports average revenue gains of 18–22% from selective upsells and menu management. Its integrations include 7shifts, Dayforce, MarketMan, and Magensa/Magtek. Pricing is available on request; the page invites prospective customers to request a quote or schedule a demo.