Lightspeed Restaurant vs Wrapped
Lightspeed Restaurant
lightspeedhq.comWrapped
wrappedgiftcards.comSide by side
| Figure | Lightspeed Restaurant | Wrapped |
|---|---|---|
| Price from | $69/mo | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Restaurant Gift Card Software | 8.1 (#7) | 7.7 (#16) |
| Headquarters | Montreal, Quebec, Canada | New Zealand |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | Wrapped lists 30+ POS, eCommerce, marketing, and payment integrations, including Lightspeed, Shopify, Square POS, BigCommerce, WooCommerce, Klaviyo, and Stripe. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | Wrapped says it encrypts data in transit and at rest, rate-limits redemption and balance checks, uses role-based permissions and two-factor authentication, and records audit trails. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | Email and chat support are included on all plans, while Plus and Enterprise include priority support and a dedicated account manager. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
Wrapped
Wrapped issues, sells and redeems cash gift cards, experience vouchers and store credit across point of sale, eCommerce and mobile, keeping one live balance for each card. It is aimed at retailers, restaurants, golf clubs, hospitality groups, cafes and multi-site brands. Merchants can offer branded digital cards, connect physical cards they already use or order branded cards through Wrapped. Customers can personalize cards, schedule email delivery, check balances online and add cards to Apple Wallet or Google Wallet. The service lists more than 30 integrations for POS, eCommerce, marketing and payments, including Lightspeed, Shopify, Square POS, BigCommerce, WooCommerce, Klaviyo and Stripe. Reporting covers purchases, redemptions, balances and liability by location and card type. Pro and higher add promotional tools and the REST API. Basic costs $49 a month, or $39 per month billed annually, and includes up to 3 sites and 50 new activations monthly. A 14-day trial is available. Email and chat support are included on all plans. Wrapped is operated by Loud Labs Limited in New Zealand.