LimeSurvey vs Questback Employee Experience

LimeSurvey is a survey creation service available online or as a self-hosted open-source option. It offers more than 30 customizable question types, branching logic, and media support, with surveys shareable through links, QR codes, social media, email, posters, and flyers. Free access includes more than 800 templates. The free plan provides 25 responses per month and one admin user; Basic costs $39 a month and includes unlimited surveys and questions, 1,000 responses per month, and 250 MB of upload storage. Expert costs $432 a year and includes 10,000 responses yearly, three admin users, and 1 GB of storage. LimeSurvey supports more than 80 languages and multilingual surveys, response analytics, API access, and exports to SPSS, R, Stata, CSV, Excel, and PDF. Hosting regions include EU and US options, and the product is available as self-hosted software. The service states GDPR compliance and WCAG 2.2 Level AA alignment; ISO 27001 is in progress. Support ranges from community and email options to priority email and VIP support. LimeSurvey is headquartered in Hamburg, Germany.

Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.