Listen Labs vs Qualitati

Listen Labs is an AI-powered research platform for planning studies, recruiting participants, interviewing them, and analyzing results. Its study builder can draft research objectives, questions, and probing context from a study goal. Teams can recruit through Listen’s participant panel, share their own study link, or combine the two. The AI moderator conducts video interviews with dynamic follow-up questions and supports more than 120 languages. Listed study types include concept, prototype, creative, and usability testing, brand tracking, consumer journey mapping, and multi-market segmentation. Research Agent can generate charts, statistical tests, highlight reels, reports, slide decks, summaries, and custom CSV exports. Mission Control and the Research Library support searching across studies, tracking trends, and getting answers linked to source studies and respondents. Quality Guard screens responses using voice, video, behavioral, and transcript signals; flagged interviews receive human review. Listen lists integrations with Qualtrics, Rally, and Decipher (Forsta), plus MCP connections to compatible tools including Claude, Notion, Figma, ChatGPT, Cursor, and Microsoft Copilot. It offers web, Android, iOS, and API access. Pricing is available on request.

Qualitati is a web-based qualitative research platform for universities and research companies. Its AI moderator runs text or voice interviews and adapts follow-up questions to each participant. Live AI-moderated focus groups can probe responses, invite quieter participants, check consensus, and counter groupthink; synthetic groups are available for exploratory research. Conversational surveys use AI follow-ups and branching logic and are unlimited across pricing tiers. For analysis, ThemeLens can process up to 100 transcripts at once and synthesize themes with quotes tied to participants. The QDA Workspace supports inductive and deductive coding, codebook generation, and theme visualization. Voice Analytics extracts acoustic features such as pitch, loudness variability, speech rate, and voice quality, then generates managerial insights. Listed interview languages include English, Chinese, French, Norwegian, Dutch, German, Spanish, Portuguese, Japanese, and Arabic. The site says transcription uses ElevenLabs Scribe v2 in each listed language, including Mandarin. Plans range from a free tier with 30 monthly credits to paid plans from €9 per month; Team costs €99 per month, while Organizations pricing is custom. The site advertises GDPR safeguards and 256-bit encryption.