Listen Labs
listenlabs.ai
What it is
Listen Labs is an AI-powered research platform for planning studies, recruiting participants, interviewing them, and analyzing results. Its study builder can draft research objectives, questions, and probing context from a study goal. Teams can recruit through Listen’s participant panel, share their own study link, or combine the two. The AI moderator conducts video interviews with dynamic follow-up questions and supports more than 120 languages. Listed study types include concept, prototype, creative, and usability testing, brand tracking, consumer journey mapping, and multi-market segmentation. Research Agent can generate charts, statistical tests, highlight reels, reports, slide decks, summaries, and custom CSV exports. Mission Control and the Research Library support searching across studies, tracking trends, and getting answers linked to source studies and respondents. Quality Guard screens responses using voice, video, behavioral, and transcript signals; flagged interviews receive human review. Listen lists integrations with Qualtrics, Rally, and Decipher (Forsta), plus MCP connections to compatible tools including Claude, Notion, Figma, ChatGPT, Cursor, and Microsoft Copilot. It offers web, Android, iOS, and API access. Pricing is available on request.
Spec sheet
- What it does
- Listen is an AI-powered research platform that handles study design, recruitment, interviews, and analysis from a business question.Read 3 Oct 2026 · docs.listenlabs.com
- Intended users
- The site names consumer insights teams, brand marketers, product managers, UX researchers, and agencies among its intended roles.Read 3 Oct 2026 · listenlabs.ai
- API
- The official documentation includes an API access section and an endpoint reference.Read 3 Oct 2026 · docs.listenlabs.com
- Integrations
- Official documentation describes integrations with Qualtrics, Rally, and Decipher (Forsta), including participant redirects and ID or status syncing.Read 3 Oct 2026 · docs.listenlabs.com
- Security
- Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models.Read 3 Oct 2026 · listenlabs.ai
- Support
- The docs direct users to [email protected] for account, billing, or technical questions.Read 3 Oct 2026 · docs.listenlabs.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · listenlabs.ai
- Maker
- The official Founder Program page identifies Alfred Wahlforss as CEO and co-founder and Florian Juengermann as CTO and co-founder.Read 3 Oct 2026 · listenlabs.ai
- AI interviews
- The AI moderator conducts video conversations and asks dynamic follow-up questions.Read 2 Oct 2026 · docs.listenlabs.com
- Analysis outputs
- Research Agent can generate slide decks, memos, reports, charts, executive summaries, and highlight reels in branded templates.Read 3 Oct 2026 · docs.listenlabs.com
- Interviews
- The AI interviewer conducts video conversations with dynamic follow-up questions, and the homepage says interviews run across 120+ languages.Read 3 Oct 2026 · docs.listenlabs.com
- Knowledge base
- Mission Control is a cross-study knowledge base for searching a research library, tracking trends, and getting cited answers.Read 3 Oct 2026 · docs.listenlabs.com
- Languages
- Listen’s homepage says its AI moderator supports more than 120 languages.Read 2 Oct 2026 · listenlabs.ai
- MCP connections
- Listen MCP connects research workspaces with Claude, Notion, Figma, ChatGPT, Cursor, Microsoft Copilot, and other MCP-compatible tools.Read 2 Oct 2026 · listenlabs.ai
- Participant recruitment
- Researchers can use Listen’s panel of 30M+ participants, share a link to recruit their own participants, or combine both methods.Read 3 Oct 2026 · docs.listenlabs.com
- Pricing access
- The homepage directs prospective customers to book a demo and does not state a public price on the page.Read 3 Oct 2026 · listenlabs.ai
- Quality controls
- Quality Guard detects potential fraud, scores responses, and removes and replaces responses deemed low quality at no cost.Read 3 Oct 2026 · docs.listenlabs.com
- Research Agent
- Research Agent can generate charts, statistical tests, highlight reels, slide decks, reports, and custom CSV exports from study data.Read 2 Oct 2026 · listenlabs.ai
- Research Library
- Listen’s Research Library lets teams query studies across a workspace and links answers to source studies and respondents.Read 2 Oct 2026 · dev.listenlabs.ai
- Study design
- Its AI study builder drafts objectives, questions, and probing context, and users can upload an existing interview guide.Read 3 Oct 2026 · listenlabs.ai
Strong points and limits
Strong points
- Recruit from Listen’s panel or bring a study link
- AI moderator supports more than 120 languages
- Research Agent generates charts and study outputs
- Flagged interviews receive human review
- Research Library links answers to source studies
Limits
- Pricing is available on request
- Prospective customers are directed to book a demo
Who it suits
Listen Labs lists consumer insights teams, brand marketers, product managers, UX researchers, agencies, and investors among its audiences. It suits research teams that need study design, participant recruitment, interviews, and analysis in one platform.
Verdict
Listen Labs covers the research process from study planning through analysis, with multilingual interviews and cross-study search. Buyers need to request pricing rather than compare a public subscription price.
Where Specifiction places it
- Conversational AI Survey Platforms#5 of 277.4
- AI User Research Tools#21 of 337.4
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