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SPECIFICTION
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unitQ Research

prod.unitq.com

From $99/mo Free trial WebAPI
Visit prod.unitq.com
Spec score 7.4 #7 of 27 in Conversational AI Survey Platforms

What it is

unitQ Research runs AI-powered customer interviews and turns responses into reports of themes, sentiment, quotes, and recommendations. Participants can respond to adaptive interviews by chat, voice, or video, either asynchronously through a link or as part of continuous research tied to cohorts, behavior, or churn signals. It supports more than 100 languages. All plans include surveys, an AI research assistant, instant reports, multilingual support, unlimited users, brand customization, webhooks, embeds, exports, and MCP access. Pro costs $99 a month and includes 10,000 survey responses and 100 AI interview credits monthly; extra credits cost $0.75 each. Team costs $449 a month, with 50,000 responses and 500 credits monthly; extra credits cost $0.65 each. Enterprise pricing and usage are custom, with extra credits at $0.60 each. There is no free plan, but a 30-day trial is available. Chat responses use one credit, voice eight, and video ten. Platforms are web and API, and unitQ offers on-premise deployment to Enterprise customers.

Spec sheet

Purpose
unitQ Research runs AI-powered customer interviews at scale and synthesizes insights from them.Read 7 Oct 2026 · prod.unitq.com
Deployment
unitQ says it offers an on-premise version to Enterprise customers.Read 7 Oct 2026 · prod.unitq.com
Integrations
The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores.Read 7 Oct 2026 · prod.unitq.com
Security
unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards.Read 7 Oct 2026 · prod.unitq.com
Headquarters
unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107.Read 7 Oct 2026 · prod.unitq.com
Async participation
Participants can open a link and complete interviews on their own time without scheduling or facilitation.Read 7 Oct 2026 · prod.unitq.com
Automated analysis
The product synthesizes themes, sentiment, quotes, and recommendations into reports.Read 7 Oct 2026 · prod.unitq.com
Credit use
A chat response costs 1 credit, a voice response 8 credits, and a video response 10 credits.Read 7 Oct 2026 · prod.unitq.com
Included features
All plans include surveys, an AI research assistant, multilingual support, instant AI reports, unlimited users, brand customization, webhooks, embeds, exports, and MCP access.Read 7 Oct 2026 · prod.unitq.com
Intended teams
The product page identifies product, research, customer experience, and marketing teams as audiences for unitQ Research.Read 7 Oct 2026 · prod.unitq.com
Interview formats
Participants can respond to adaptive interviews by chat, voice, or video.Read 7 Oct 2026 · prod.unitq.com
Languages
The product supports more than 100 languages.Read 7 Oct 2026 · prod.unitq.com
Ongoing research
Research can be tied to customer cohorts, behavior, or churn signals and triggered continuously.Read 7 Oct 2026 · prod.unitq.com

Plans and prices

Pro $99 a month $99/ mo 10,000 survey responses/mo · 100 AI interview credits/mo · additional credits $0.75 each Read 7 Oct 2026 · prod.unitq.com
Team $449 a month $449/ mo 50,000 survey responses/mo · 500 AI interview credits/mo · additional credits $0.65 each Read 7 Oct 2026 · prod.unitq.com
Enterprise Priced on request Custom Custom survey responses · custom AI interview credits · additional credits $0.60 each Read 7 Oct 2026 · prod.unitq.com

Every unitQ Research plan and price →

Strong points and limits

Strong points

  • Interviews support chat, voice, and video.
  • Supports more than 100 languages.
  • Reports synthesize themes, sentiment, quotes, and recommendations.
  • All plans include unlimited users.

Limits

  • No free plan.
  • Pro includes 100 interview credits monthly.
  • Voice responses cost eight credits each.
  • Video responses cost ten credits each.

Who it suits

It is aimed at product, research, customer experience, and marketing teams that want interview and survey feedback at scale. It may suit teams working across languages or connecting research to customer cohorts and churn signals.

Verdict

unitQ Research combines asynchronous and ongoing research with multilingual reporting and surveys. Buyers should account for plan response and credit limits, as well as the per-response credit cost.

Where Specifiction places it

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