Outset vs unitQ Research
Outset
outset.aiunitQ Research
prod.unitq.comSide by side
| Figure | Outset | unitQ Research |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Conversational AI Survey Platforms | 7.8 (#3) | 7.4 (#7) |
| Spec score · AI Market Research Software | 7.8 (#9) | 7.4 (#18) |
| Headquarters | San Francisco, California, United States | unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107. |
| Integrations | Outset supports exporting research reports to Dovetail and lists Prolific, User Interviews, and Respondent as integrated panel partners. | The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores. |
| Interview formats | Interviews can collect text, voice, video, and voice-to-voice responses. | Participants can respond to adaptive interviews by chat, voice, or video. |
| Security | Outset states it is SOC 2 Type II certified and GDPR and HIPAA compliant, and that customer data is encrypted at rest and is never used to train external models. | unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards. |
Plans
In their own words
unitQ Research
unitQ Research runs AI-powered customer interviews and turns responses into reports of themes, sentiment, quotes, and recommendations. Participants can respond to adaptive interviews by chat, voice, or video, either asynchronously through a link or as part of continuous research tied to cohorts, behavior, or churn signals. It supports more than 100 languages. All plans include surveys, an AI research assistant, instant reports, multilingual support, unlimited users, brand customization, webhooks, embeds, exports, and MCP access. Pro costs $99 a month and includes 10,000 survey responses and 100 AI interview credits monthly; extra credits cost $0.75 each. Team costs $449 a month, with 50,000 responses and 500 credits monthly; extra credits cost $0.65 each. Enterprise pricing and usage are custom, with extra credits at $0.60 each. There is no free plan, but a 30-day trial is available. Chat responses use one credit, voice eight, and video ten. Platforms are web and API, and unitQ offers on-premise deployment to Enterprise customers.