Listen Labs vs Savo
Listen Labs
listenlabs.aiSavo
savo.aiSide by side
| Figure | Listen Labs | Savo |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Conversational AI Survey Platforms | 7.4 (#5) | 7.1 (#9) |
| Headquarters | San Francisco, California, United States | Dallas, Texas, United States |
| Intended users | The site names consumer insights teams, brand marketers, product managers, UX researchers, and agencies among its intended roles. | Savo describes use cases for revenue, people, customer, product, operations, and research teams. |
| Security | Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models. | Savo says it separates participant identity, content, and analytical metadata, and uses a zero-trust security model. |
| Support | The docs direct users to [email protected] for account, billing, or technical questions. | The listed pricing inclusions include 24/7 agentic support, a knowledge base, and training and documentation. |
| What it does | Listen is an AI-powered research platform that handles study design, recruitment, interviews, and analysis from a business question. | Savo conducts AI-led conversations and turns participants’ responses into structured, scored insights with supporting evidence. |
Plans
In their own words
Listen Labs
Listen Labs is an AI-powered research platform for planning studies, recruiting participants, interviewing them, and analyzing results. Its study builder can draft research objectives, questions, and probing context from a study goal. Teams can recruit through Listen’s participant panel, share their own study link, or combine the two. The AI moderator conducts video interviews with dynamic follow-up questions and supports more than 120 languages. Listed study types include concept, prototype, creative, and usability testing, brand tracking, consumer journey mapping, and multi-market segmentation. Research Agent can generate charts, statistical tests, highlight reels, reports, slide decks, summaries, and custom CSV exports. Mission Control and the Research Library support searching across studies, tracking trends, and getting answers linked to source studies and respondents. Quality Guard screens responses using voice, video, behavioral, and transcript signals; flagged interviews receive human review. Listen lists integrations with Qualtrics, Rally, and Decipher (Forsta), plus MCP connections to compatible tools including Claude, Notion, Figma, ChatGPT, Cursor, and Microsoft Copilot. It offers web, Android, iOS, and API access. Pricing is available on request.