Listen360 vs Testimonial Hero
Listen360
listen360.comTestimonial Hero
testimonialhero.comSide by side
| Figure | Listen360 | Testimonial Hero |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · Customer Advocacy Software | 6.8 (#10) | 6.1 (#14) |
| Headquarters | The privacy policy lists Listen360, Inc. at 3601 Walnut St., Suite 400, Denver, Colorado 80205. | Boston, Massachusetts, United States |
Plans
Testimonial Hero
- Basic — video and written, remote$6,000, paid once
- Marketing — video and written, remote$7,000, paid once
- Full-funnel — video and written, remote$8,600, paid once
- Basic — just video, remote$3,800, paid once
- Marketing — just video, remote$4,900, paid once
- Full-funnel — just video, remote$6,200, paid once
- Basic — written bundle$3,800, paid once
In their own words
Listen360
Listen360 is a web-based customer experience management platform for multi-location brands, franchises, and private equity-backed businesses. It collects customer feedback and uses NPS to measure loyalty and satisfaction. Its AI analytics turn feedback into actions and identify growth drivers. Review management includes strategic review requests, fake-review integrity checks, and market analysis; social media tools and business listings features address visibility and SEO. The platform is tailored to larger organizations in home services, fitness, wellness, and children’s services. Named integrations include ServiceMinder, ServiceTitan, Zingfit, Zenoti, iSalus, Glofox, Pike13, Procare, Athena Health, Daxco, MarketSharp, Mindbody, ClubReady, and SalonBiz. Listen360 describes onboarding with step-by-step guidance, tailored training, and ongoing assistance. It does not currently offer a mobile app, though some tools can be accessed on a device while away from a computer. The maker is Listen360, founded in 2008 and headquartered in Denver, Colorado, at EverCommerce’s corporate headquarters. Pricing is by request, per location or by request volume.
Testimonial Hero
Testimonial Hero is a web-based service for creating video testimonials and written customer materials. Its listed activities include video testimonials, written customer stories, case studies and quote cards. Remote packages combine video and written deliverables, while other options cover video alone or a written bundle. The Basic video-and-written package includes a full-story video, case study, one-page case study, sales slide and quote cards for $6,000, paid once. The Marketing package adds a social/ad cut and costs $7,000, paid once; Full-funnel adds a sales enablement cut as well and costs $8,600, paid once. Video-only packages range from Basic at $3,800, paid once for a full-story video to Full-funnel at $6,200, paid once, including social/ad and sales enablement cuts. The written bundle includes a case study, one-page case study, sales slide and quote cards for $3,800, paid once. Pricing details say subscription terms and credit use are described separately. The company is headquartered in Boston, Massachusetts, United States. There is no free plan.