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SPECIFICTION
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Listen360 vs UserEvidence

Listen360

listen360.com

UserEvidence

userevidence.com

Side by side

FigureListen360UserEvidence
Price from—$1,000/mo
Free plan—Yes
Free trial——
Open source——
WebYesYes
API—Yes
Plans published13
Spec score · Customer Advocacy Software6.8 (#10)8.3 (#2)
IntegrationsThe integrations page names ServiceMinder, ServiceTitan, Zingfit, Zenoti, iSalus, Glofox, Pike13, Procare, Athena Health, Daxco, MarketSharp, Mindbody, ClubReady, and SalonBiz.The integrations page describes connections with Salesforce, HubSpot, Slack, ReferenceEdge, and SlapFive.
SupportListen360 describes onboarding with step-by-step guidance, custom-tailored training, and ongoing assistance.The free-plan page lists priority support as a Pro feature.
What it doesListen360 is a customer experience management platform that turns customer feedback into actionable intelligence for multi-location brands, franchises, and private equity-backed businesses.UserEvidence is a customer-evidence platform that collects, verifies, organizes and distributes customer proof for B2B go-to-market teams.

Plans

Listen360

  • Custom pricingPriced on request

Listen360 pricing →

UserEvidence

  • FreeFree
  • UserEvidence Integration$1,000 a month
  • ProPriced on request

UserEvidence pricing →

In their own words

Listen360

Listen360 is a web-based customer experience management platform for multi-location brands, franchises, and private equity-backed businesses. It collects customer feedback and uses NPS to measure loyalty and satisfaction. Its AI analytics turn feedback into actions and identify growth drivers. Review management includes strategic review requests, fake-review integrity checks, and market analysis; social media tools and business listings features address visibility and SEO. The platform is tailored to larger organizations in home services, fitness, wellness, and children’s services. Named integrations include ServiceMinder, ServiceTitan, Zingfit, Zenoti, iSalus, Glofox, Pike13, Procare, Athena Health, Daxco, MarketSharp, Mindbody, ClubReady, and SalonBiz. Listen360 describes onboarding with step-by-step guidance, tailored training, and ongoing assistance. It does not currently offer a mobile app, though some tools can be accessed on a device while away from a computer. The maker is Listen360, founded in 2008 and headquartered in Denver, Colorado, at EverCommerce’s corporate headquarters. Pricing is by request, per location or by request volume.

Visit listen360.com

UserEvidence

UserEvidence has no write-up on Specifiction yet; its figures are above.

Visit userevidence.com