ListenFirst vs Muck Rack
ListenFirst
listenfirstmedia.comMuck Rack
muckrack.comSide by side
| Figure | ListenFirst | Muck Rack |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Brand Intelligence Software | 7.3 (#17) | 7.6 (#11) |
| Spec score · Social Media Listening Software | 7.3 (#64) | 8.0 (#22) |
| Founded | 2012 | 2009 |
| Integrations | ListenFirst says its team can integrate tools and systems through custom development, workflow automation, and its API. | The maker's integrations help collection lists email integration and Slack integration; pricing also lists alerts via email and Slack and Google Analytics integration. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Twitter,Instagram,TikTok,Reddit,LinkedIn,YouTube | X,Facebook,Instagram,YouTube,TikTok,LinkedIn |
| Support | ListenFirst describes its support as white-glove and says its team can respond at a moment’s notice. | The pricing page lists self-led onboarding and pooled customer success for Starter, with instructor-led onboarding and named customer success for Standard and Premier. |
Plans
Muck Rack
- StarterPriced on request
- StandardPriced on request
- PremierPriced on request
In their own words
ListenFirst
ListenFirst has no write-up on Specifiction yet; its figures are above.