Listrak vs Rejoiner
Listrak
listrak.comRejoiner
rejoiner.comSide by side
| Figure | Listrak | Rejoiner |
|---|---|---|
| Price from | — | $25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Email marketing tools | 8.3 (#65) | 8.4 (#55) |
| Spec score · Email Marketing Software | 8.0 (#97) | 8.1 (#88) |
| Spec score · Merchant Marketing Software | 7.9 (#13) | 8.3 (#5) |
| Email automation | Yes | Yes |
| Headquarters | Listrak lists its headquarters at 100 West Millport Road, Lititz, Pennsylvania 17543. | Newport, Rhode Island, USA |
| Integrations | Listrak lists Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, loyalty, CRM, CDP, review, and payment integrations. | Listed integrations include ecommerce platforms such as Shopify, BigCommerce and Magento 2, plus Recharge, Attentive, Twilio, Google Ads, Facebook Ads, Zapier and webhooks. |
| Journey automation | Journey automation includes welcome and activation, cart and browse abandonment, loyalty and post-purchase journeys, replenishment, product alerts, transactional messages, and custom events. | The visual journey builder supports built-in or custom triggers, A/B tests, decisions, wait conditions, webhooks, branches, and tags. |
| Product | Listrak is a cross-channel marketing platform purpose-built for retailers and ecommerce brands. | Rejoiner describes itself as an email service provider built specifically for direct-to-consumer ecommerce brands. |
| Support | Listrak lists 24/7 technical support by phone, weekday live chat, and business hours of Monday through Friday, 8:30 a.m. to 8:30 p.m. Eastern Time. | The features page says live chat is available 24x7 and phone support is available Monday through Friday, 9–5 EST. |
Plans
Rejoiner
- Rejoiner Platform$25 a month
- Strategy Partner$1,500 a month
- Creative PartnerPriced on request
In their own words
Listrak
Listrak is a web-based cross-channel marketing platform for retailers and ecommerce brands. It combines customer data and identity resolution into a single customer view for targeting and real-time activation across email, SMS/MMS/RCS, push notifications, web, and social audiences. Journey automation covers welcome, activation, cart and browse abandonment, loyalty, post-purchase, replenishment, product alerts, transactional messages, and custom events. Listrak Intelligence provides AI-powered product and content recommendations, predictive segmentation, send-time optimization, dynamic content, and coupon management. Experience Builder supports personalized popups, real-time targeting, landing pages, preference centers, and experimentation. Reporting includes campaign engagement, conversions, deliverability, revenue impact, contact profiles, and split tests. Integrations include Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, CRMs, CDPs, loyalty, reviews, and payment providers. Developer tools include REST APIs, JavaScript integrations, and webhooks. Security features include TLS 1.2, AES-256 encryption at rest, SAML single sign-on, mandatory two-factor authentication, and account lockout. Pricing is on request.