Little Hotelier vs RaccoonSite
Little Hotelier
littlehotelier.comRaccoonSite
roomraccoon.comSide by side
| Figure | Little Hotelier | RaccoonSite |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 2 |
| Spec score · Hotel Website Builders | 8.9 (#1) | 6.8 (#23) |
| Spec score · Reservations Software | 9.0 (#2) | 6.9 (#14) |
| Spec score · Hospitality Property Management | 8.7 (#2) | 6.6 (#16) |
| Spec score · Hospitality Management Software | 8.8 (#2) | 6.8 (#10) |
| Spec score · Hotel Management software | 8.8 (#2) | 6.8 (#11) |
| Spec score · Motel Software | 8.8 (#3) | 6.8 (#12) |
| Integrations | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. | The builder includes links to Instagram and Facebook and can connect its website to the RoomRaccoon booking engine. |
| Security | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. | RoomRaccoon requires two-factor authentication for all users and logs users out after 25 minutes of inactivity. |
| Support | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. | RaccoonSite Plus includes website build support, and RoomRaccoon says its team will build and register the website for customers choosing the managed setup. |
Plans
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.
RaccoonSite
RaccoonSite is RoomRaccoon’s web-based website builder for hotels. It connects to the RoomRaccoon booking engine and is managed through the company’s PMS. Setup can prefill a site with a property’s logo, colours, room categories, images and descriptions. Users build pages from templates and content blocks, manage multiple languages and choose which pages are published. A booking widget can show availability and accept reservations, while room showcases can link to booking pages. The builder includes Instagram and Facebook links, cookie acceptance or rejection with stored consent, and a generated cookie-policy page. Keyboard navigation supports accessibility requirements. Publishing requires an externally purchased domain connected with a CNAME record; SSL is applied before launch. Users can explore and build before activation, but publishing needs an upgrade slot. The self-service RaccoonSite plan has one slot. RaccoonSite Plus adds website-build support, email hosting and domain registration with two slots. RoomRaccoon also offers a managed setup in which its team builds and registers the site. Prices are available on request.