Little Hotelier vs SiteMinder Website Builder
Little Hotelier
littlehotelier.com
SiteMinder Website Builder
siteminder.comSide by side
| Figure | Little Hotelier | SiteMinder Website Builder |
|---|---|---|
| Price from | — | $85/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Hotel Website Builders | 8.9 (#1) | 8.4 (#6) |
| Company headquarters | SiteMinder lists its headquarters at Level 7, Suite 7.01, 155 Clarence Street, Sydney, New South Wales, Australia. | LinkedIn lists SiteMinder headquarters in Sydney, New South Wales, Australia. |
| Company legal name | The site identifies SiteMinder Limited (ACN 121 931 744) as the Australian operating company. | The Google Play listing identifies the developer as SITEMINDER LIMITED. |
| Founded | 2006 | 2006 |
| Headquarters | Sydney, Australia | Sydney, Australia |
| Integrations | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. | SiteMinder lists PMS, revenue-management-system, central-reservation-system, OTA and Hotel App Store integrations. |
| Metasearch | The metasearch add-on advertises through Google Hotel Ads, Trivago and Tripadvisor and charges when completed stays are delivered. | Websites can connect directly to Google Hotel Ads, Trivago and Tripadvisor for discovery and direct booking. |
| Mobile app | The mobile app sends booking notifications and lets users edit reservations, manage availability and closures, check guests in or out and take payments. | The companion app lets hotel operators view reservations and performance, change rates and availability, and receive alerts from mobile devices. |
| Purpose | Little Hotelier is an all-in-one property management platform designed for small accommodation properties. | SiteMinder Website Builder lets hotels create professional websites using templates to showcase their brand and attract guests. |
| Rating on Capterra | 4.1 out of 5 from 237 reviews | 4.2 out of 5 from 257 reviews. |
| Rating on GetApp | 4.1 out of 5 from 236 reviews | 4.2 out of 5 from 257 reviews. |
| Rating on Trustpilot | 4.4 out of 5 from 770 reviews | 4.0 out of 5 from 458 reviews. |
| Security | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. | SiteMinder says it is PCI DSS and GDPR compliant and monitors its system 24/7. |
| Support | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. | Every plan includes 24/7 multilingual live chat plus phone and email support; the stated average first response is under two minutes. |
| Trial | The site offers a 30-day free trial with access to the full product during the free period. | The website builder has a 14-day free trial with no credit card required and full feature access during the trial. |
Plans
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
SiteMinder Website Builder
- SiteMinder$85 a month
- SiteMinder Plus$119 a month
- Groups and ChainsPriced on request
- SiteMinder Groups & ChainsPriced on request
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.
SiteMinder Website Builder
SiteMinder Website Builder has no write-up on Specifiction yet; its figures are above.