Little Hotelier vs Zenchef
Little Hotelier
littlehotelier.com
Zenchef
zenchef.comSide by side
| Figure | Little Hotelier | Zenchef |
|---|---|---|
| Price from | — | €129/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Reservations Software | 9.0 (#2) | 7.2 (#8) |
| Integrations | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. | Zenchef lists integrations across point of sale, booking, operations, marketing, loyalty and property management systems, including Square, Oracle MICROS and Lightspeed. |
| Mobile app | The mobile app sends booking notifications and lets users edit reservations, manage availability and closures, check guests in or out and take payments. | ZenchefOS has iOS and Android apps for monitoring reservations and guest details and managing restaurant availability. |
| Security | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. | Zenchef says it monitors threats and uses measures including fraud detection and secure user authentication, and its security post says multifactor authentication is being launched. |
| Support | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. | The pricing page invites prospective customers to book a demo with a dedicated expert. |
Plans
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
Zenchef
- Reserve€129 a month
- Manage€169 a month
- Grow€249 a month
- Reserve€1,548 a year
- Manage€2,028 a year
- Grow€2,988 a year
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.