Livable vs ResidentIQ Utility Billing

Livable automates utility billing, Ratio Utility Billing System calculations, and cost recovery for property owners and management teams. Its AI-assisted workflow can acquire utility bills and extract their data. Allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentages, per-unit calculations, and custom weighting. Managers can review allocations, approve billing batches, and monitor utility activity across a portfolio. Residents use Tenant Connect to view statements, review property bills, and pay online. Direct payments support ACH, debit cards, credit cards, and Auto-Pay. Self Service provides allocation and approval tools; Bill Automation adds automatic bill entry, multilingual support, spike alerts, and adjustment management. Livable syncs charges into AppFolio and describes AI-assisted workflows where no native connection exists. It has no unit minimums, supports web access, and does not sell or install sub-meter hardware.

ResidentIQ Utility Billing handles utility billing for multifamily properties, combining resident charges and fees into a single monthly bill. Bills can be full-page, postcard or electronic, and residents can pay online through their existing rent payment portal. The service imports utility invoices, scans and verifies them, then schedules payment for each property. It supports submeter installation and existing systems nationally, with readings stored and validated. Using move-in and move-out data from property management software, it can calculate RUBS or read submeters and post amounts to resident ledgers. Vacant Unit Cost Recovery matches charges to occupancy dates so residents are billed for fees incurred while they occupied a unit. Billing fees and methods are audited initially for compliance, and properties receive annual reviews for regulatory changes. Portfolio charts and graphics support performance comparisons, with data export to an external tool of the customer's choice. The web service is powered by AMS Billing and integrates with major property management systems, which the product page does not name. Pricing is on request; prospective customers can schedule a demo.