LiveAgent vs SupportPal

LiveAgent

8.2 #8 in Help desk software

About LiveAgent

SupportPal

6.1 #82 in Help desk software

About SupportPal
LiveAgentSupportPal
Free planNoNo
Free trialYesNo
Paid from$15/mo—
Open sourceNoNo
PlatformsapiWeb, Windows, Linux
Free planYesNo
Paid from$15/user/mo—
Shared inboxYes—
SLA managementYesYes
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—

Both are listed in Best Help Desk Software. On Specifiction, LiveAgent scores higher on our published basis.