LiveChat vs Visitlead Live Chat
LiveChat
livechat.comVisitlead Live Chat
visitlead.comSide by side
| Figure | LiveChat | Visitlead Live Chat |
|---|---|---|
| Price from | $19/mo | $24/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 3 |
| Spec score · Live chat software | 9.3 (#5) | 8.2 (#36) |
| Chat channels | omnichannel | website |
| Free plan | No | No |
| Integrations | The marketplace advertises more than 200 communication, ecommerce and CRM integrations. | The product lists CMS, shop and blog integrations including WordPress, TYPO3, Magento, Shopify and Joomla, and automatic analytics support for Google Analytics, Kissmetrics, Mixpanel, Piwik, Woopra and Snowplow. |
| Live agent chat | Yes | Yes |
| Product | LiveChat provides website live chat for customer support, lead qualification, and sales. | Visitlead describes itself as live chat software with text, voice and video chat for contacting website visitors. |
| Support | TrustRadius reviewers repeatedly praise intuitive navigation, 24/7 customer support and helpful videos, articles and usage guidance. | All three listed plans include email and phone support and an advanced manual. |
| Visitor tracking | Yes | Yes |
Plans
LiveChat
- Starter$19 a month
- Team$49 a month
- Business$79 a month
- Essential$19 a month
- Starter$19 a month
- Team$49 a month
- Business$79 a month
- Growth$79 a month
- EnterprisePriced on request
Visitlead Live Chat
- Live Chat +$24 a month
- RTM$39 a month
- Dynamics$56 a month
In their own words
LiveChat
LiveChat provides website live chat for customer support, lead qualification, and sales, with visitor tracking and omnichannel messaging. Conversations can show browsing activity, live cart contents, recent orders, and payment status. Its Inbox brings chats, tickets, and AI Agent handoffs together, with views for assigned, queued, unassigned, supervised, and archived work. The AI Agent answers common questions using a knowledge base and rules, and can pass complex requests to a teammate with context. Additional AI tools suggest replies, summarize conversations, refine wording, and propose tags. LiveChat lists 200 integrations, including Shopify, WooCommerce, WordPress, Webflow, WhatsApp, Messenger, Instagram, and Klaviyo. It is available on web, Windows, macOS, iOS, and Android. Starter costs $19 a month (billed billed annually), Team costs $49 a month (billed billed annually), and Business costs $79 a month (billed billed annually). There is no free plan, but a 14-day trial is offered; all plans include 24/7/365 support.
Visitlead Live Chat
Visitlead Live Chat has no write-up on Specifiction yet; its figures are above.