LiveImpact vs Primero
LiveImpact
liveimpact.org
Primero
primero.orgSide by side
| Figure | LiveImpact | Primero |
|---|---|---|
| Price from | $125/mo | $687.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 13 | 6 |
| Spec score · Social Work Case Management | 7.5 (#9) | 8.5 (#3) |
| Spec score · Case Management Software | 7.5 (#94) | 8.8 (#9) |
| Case management | Its case management features include custom workflows, drag-and-drop forms, client communications, and AI-powered reporting. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Founded | 2014 | 2013 |
| Free plan | No | Yes |
| Reporting dashboards | Yes | Yes |
| Security | The homepage says case management includes HIPAA-ready security features for protecting sensitive data. | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. |
| Support | The pricing page lists unlimited email support, a tutorial base, an AI knowledge bot, tailored workshops, and one-on-one onboarding support. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
LiveImpact
- Starter$150 a month
- Pro$275 a month
- AI Advantage — FundraisingPrice not published
- Custom — Fundraising and Donor ManagementPrice not published
- Core$350 a month
- AI Advantage — Program and Case ManagementPrice not published
- Custom — Program and Case ManagementPrice not published
- Fundraising AI Boost$125 a month
- Fundraising & Donor Management — Starter$150 a month
- Fundraising & Donor Management — Pro$275 a month
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
LiveImpact
LiveImpact has no write-up on Specifiction yet; its figures are above.
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.