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SPECIFICTION
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LiveKit Agents vs Zenvia RCS for Business

LiveKit Agents

livekit.com

Zenvia RCS for Business

zenvia.com

Side by side

FigureLiveKit AgentsZenvia RCS for Business
Price from$50/mo—
Free planYes—
Free trial——
Open sourceYes—
WebYesYes
WindowsYes—
macOSYes—
LinuxYes—
iOSYes—
AndroidYesYes
APIYesYes
Self-hostedYes—
Plans published41
Spec score · Communication Platform as a Service (cPaaS) Platforms9.0 (#1)6.8 (#15)
IntegrationsLiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs, while open source plugins connect to additional providers.Zenvia Customer Cloud offers more than 20 native connectors and open APIs for custom integrations.
SupportBuild includes community support, Ship includes email support, and Enterprise includes a support SLA.Zenvia invites prospective RCS customers to contact a specialist to discuss a suitable solution.

Plans

LiveKit Agents

  • BuildFree
  • Ship$50 a month
  • Scale$500 a month
  • EnterprisePriced on request

LiveKit Agents pricing →

Zenvia RCS for Business

  • RCS Basic (Brazil; USD 400 channel pack)Priced on request

Zenvia RCS for Business pricing →

In their own words

LiveKit Agents

LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. Python or Node.js programs can join LiveKit rooms as realtime participants, and deployments can run on LiveKit Cloud or a developer-chosen environment. Agents can process realtime voice, video, and text input and produce output in any modality. The framework supports LLM tool use, frontend RPC calls, multi-agent handoffs, and connections to phone systems through native SIP. LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs; open source plugins connect to other providers. LiveKit Cloud includes agent insights such as session replay, transcripts, trace spans, logs, and reports. The free Build plan includes 1,000 agent session minutes, five concurrent sessions, and one deployment. Ship starts at $50 a month and includes 5,000 minutes, then $0.01. LiveKit says prompts, audio, and completions handled by LiveKit Inference and its model providers are not logged or retained. It lists SOC 2 Type II, GDPR, HIPAA, CCPA / CPRA, and the EU–US Data Privacy Framework; PCI DSS and ISO 27001 are in progress.

Visit livekit.com

Zenvia RCS for Business

Zenvia RCS for Business has no write-up on Specifiction yet; its figures are above.

Visit zenvia.com