LiveSession vs Quantum Metric
LiveSession
livesession.io
Quantum Metric
quantummetric.comSide by side
| Figure | LiveSession | Quantum Metric |
|---|---|---|
| Price from | $54/mo | $2,083.33/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Session Recording Software | 8.4 (#11) | 8.5 (#10) |
| Spec score · Heatmap and session replay tools | 8.4 (#24) | 8.7 (#15) |
| Spec score · Behavior Analytics | 8.3 (#11) | 8.2 (#14) |
| Spec score · Session Replay Software | 8.4 (#14) | 8.4 (#15) |
| Free plan | Yes | No |
| Headquarters | Wroclaw, Poland | Monument, Colorado, USA |
| Integrations | The integrations directory lists tools including Intercom, LiveChat, Zendesk, Zapier, Slack, Shopify, Segment, Sentry, Mixpanel, Heap, and Bugsnag. | The partner network lists integrations including Adobe Analytics, Salesforce Service Cloud, Qualtrics, ServiceNow, Optimizely, Tealium, Looker and Slack. |
| Security | LiveSession says data is encrypted in transit using 256-bit encryption and at rest with AES-256. | The company reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification, and describes controls for capture, blocking, or encryption of data on users’ devices. |
| Session replay | Session replays show user interactions such as mouse movements, clicks, and scrolling. | Funnel and metric results link directly to session replays, friction indicators and technical errors for root-cause analysis. |
Plans
Quantum Metric
- EnterprisePrice not published
- Quantum Metric$25,000 a year
- Enterprise custom planPriced on request
- Enterprise plansPriced on request
In their own words
LiveSession
LiveSession combines product analytics and session replay to help businesses understand user behavior. Its dashboards, conversion funnels, metrics, and custom events measure product activity; recordings show interactions such as clicks, scrolling, and mouse movement. Heatmaps, clickmaps, rage clicks, and error clicks provide other views of engagement, while console and network logs offer debugging context. The service runs on the web and through an API, and website installation requires adding JavaScript tracking code. It supports mobile browser pages and WebView applications, but not native mobile apps. Listed integrations include Intercom, LiveChat, Zendesk, Zapier, Slack, Shopify, Segment, Sentry, Mixpanel, Heap, and Bugsnag. A free plan includes 1,000 sessions per month, one month of retention, three team members, and two websites or projects. Paid plans start at $54/mo (annual), and a 14-day trial is available. Sessions beyond a plan quota are not recorded; recordings are deleted after the plan's retention period, which varies from one to 12 months.
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.