LiveTawk vs Re:amaze
LiveTawk
livetawk.com
Re:amaze
reamaze.comSide by side
| Figure | LiveTawk | Re:amaze |
|---|---|---|
| Price from | $45/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Live chat software | 7.7 (#63) | 9.0 (#11) |
| Automation | Listed automation features include canned replies, keyword triggers, and proactive messaging. | Teams can automate common tasks with workflow macros, custom triggers, and chatbots. |
| Chat channels | website | omnichannel |
| Free plan | Yes | No |
| Live agent chat | Yes | Yes |
| Product | LiveTawk describes itself as a live chat platform with embeddable website widgets, a multi-tenant admin console, and intelligent automation. | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. |
| Security | The site claims bank-level security with compliance and audit logging, without naming specific standards on the opened page. | Its data processing addendum says it maintains an information security program and uses risk-based measures that include encryption and pseudonymization. |
| Trial | The homepage offers a “Start Free Trial” option but does not state the trial duration. | The company offers a 14-day free trial without a credit card and says trial accounts include Plus plan features. |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.