LogicMonitor vs OpenText Universal Discovery and CMDB
LogicMonitor
logicmonitor.comOpenText Universal Discovery and CMDB
opentext.comSide by side
| Figure | LogicMonitor | OpenText Universal Discovery and CMDB |
|---|---|---|
| Price from | $16/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Application Dependency Mapping Software | 8.1 (#11) | 7.2 (#24) |
| Deployment | LogicMonitor says lightweight, agentless collectors and automated discovery can onboard infrastructure without scripting or manual configuration. | The product page says it can be deployed via SaaS, public or private cloud, or on premises. |
| Integrations | LogicMonitor advertises more than 3,000 integrations and lists Ansible, Cisco, Datadog, Dynatrace, Fortinet, GitHub, Grafana, Kubernetes, Linux, and Microsoft Windows among examples. | Listed integrations include ServiceNow, BMC Helix, Jira Service Management, Microsoft System Center Operations Manager, Microsoft Intune, Cisco Catalyst Center, Jamf, Infoblox, NetApp, HPE OneView, Dynatrace, CyberArk, HashiCorp, BeyondTrust, Broadcom SiteMinder SSO, Raynet, and Salesforce. |
| Purpose | LogicMonitor Envision unifies metrics, logs, events, and traces to monitor and troubleshoot infrastructure. | It discovers, maps, and manages configuration items across hybrid, network, and multicloud environments. |
| Support | Basic Support includes the Support Center, technical assistance through the support portal, documentation, release notes, and live system-status updates; Enhanced and Premier Support are available. | The Core SaaS service description includes product support and says authorized users can contact support through the web portal or by telephone 24 hours a day, seven days a week. |
Plans
LogicMonitor
- Essentials$16 a month
- Advanced$27 a month
- Signature + Edwin AI$53 a month
OpenText Universal Discovery and CMDB
- OpenText Universal Discovery and CMDB licensePriced on request
In their own words
LogicMonitor
LogicMonitor Envision unifies metrics, logs, events, and traces for infrastructure monitoring and troubleshooting across on-premises, cloud, and hybrid environments. Coverage includes networks, servers, remote environments, virtual machines, SD-WAN, databases, storage, and configuration. LogicMonitor says agentless collectors and automated discovery can onboard infrastructure without scripts or manual configuration. AI features provide anomaly detection, dynamic thresholds, usage forecasting, and intelligent alerting. The platform advertises more than 3,000 integrations, including Ansible, Cisco, Datadog, Dynatrace, Fortinet, GitHub, Grafana, Kubernetes, Linux, and Windows. Essentials starts at $16 a month per Hybrid Unit, with standard minimum quantities and terms, and supports up to 999 Hybrid Units. A Hybrid Unit varies by resource type. A 15-day trial is available, but there is no free plan.
OpenText Universal Discovery and CMDB
OpenText Universal Discovery and CMDB discovers, maps, and manages configuration items across hybrid, network, and multicloud environments. It combines agent-based, agentless, and API methods for cloud and on-premises visibility. Network discovery covers more than 250 vendors and 3,500 devices, including SDN, SDWAN, firewall, and wireless components. A software library contains over 140,000 titles and end-of-life data. Cloud discovery identifies IaaS and PaaS resources in AWS, Azure, Google Cloud, and Oracle Cloud. Service mapping shows infrastructure dependencies behind business-critical applications and services. Deployment can use SaaS, public or private cloud, or on premises. Depending on storage, an instance can capture up to 200,000 servers or desktops and 200 million configuration items. Core SaaS includes one production tenant, one non-production tenant, and premium discovery for up to 500 server OSIs; customers maintain some discovery components. Pricing is based on environment and deployment needs, with a 30-day trial listed.