Lookback vs Test IO
Lookback
lookback.comTest IO
test.ioSide by side
| Figure | Lookback | Test IO |
|---|---|---|
| Price from | $24.92/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Crowd Testing Tools | 8.2 (#6) | 8.5 (#3) |
| Spec score · Usability Testing Software | 8.1 (#16) | 8.4 (#11) |
| Headquarters | Palo Alto, California | Berlin, Germany |
| Product | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. | Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers. |
| Security | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. | Test IO's security document describes authenticated tester access, SSL transport, proxy and VPN options, and encryption for stored data and backups. |
Plans
Lookback
- Freelance$299 a year
- Team$1,782 a year
- Insights Hub$4,122 a year
- EnterprisePriced on request
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.