Lookback vs UXArmy
Lookback
lookback.com
UXArmy
uxarmy.comSide by side
| Figure | Lookback | UXArmy |
|---|---|---|
| Price from | $24.92/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Crowd Testing Tools | 8.2 (#6) | 7.7 (#9) |
| Spec score · AI User Research Tools | 8.0 (#9) | 7.7 (#15) |
| Spec score · Usability Testing Software | 8.1 (#16) | 7.8 (#23) |
| Spec score · UX Research Software | 8.0 (#10) | 7.7 (#20) |
| Spec score · User Testing | 8.1 (#9) | 7.7 (#16) |
| Spec score · User Experience Software | 8.0 (#13) | 7.8 (#19) |
| Product | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. | UXArmy describes itself as an all-in-one user research platform for scaling research across teams and geographies. |
| Security | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. | UXArmy states it is SOC 2 Type 2, ISO 27001, GDPR, and HIPAA compliant. |
Plans
Lookback
- Freelance$299 a year
- Team$1,782 a year
- Insights Hub$4,122 a year
- EnterprisePriced on request
UXArmy
- FreeFree
- Starter (monthly billing)$29 a month
- Pro (monthly billing)$99 a month
- Starter (annual billing)$2,514 a month
- Pro (annual billing)$8,217 a month
- OrganizationPriced on request
In their own words
UXArmy
UXArmy is a user research platform for teams conducting studies across locations. It supports usability testing, interviews, card sorting, tree testing, surveys, and focus groups in moderated and unmoderated formats. Studies can cover websites, mobile apps, Figma prototypes, and AI-generated prototypes. Analysis features include AI summaries, sentiment analysis, automatic transcription, heatmaps, navigation and path analysis, and downloadable reports. The Figma integration lets researchers test prototypes and track user interactions. Studies or surveys can connect with Slack and Google Sheets, and data can be exported in Excel or CSV formats. The free plan costs nothing and includes one full seat and 15 monthly credits; users can run Figma tests, surveys, card sorting, and tree testing, but cannot record tests or use the participant panel. Paid plans start at $25/mo (annual) in the pricing note. UXArmy offers email and chat support and says it complies with SOC 2 Type 2, ISO 27001, GDPR, and HIPAA requirements. It says confidential data is hosted on AWS and in-transit data is encrypted using 256-bit SSL/TLS 1.2. Its MCP server is in closed beta.