Loop Email vs MailStack
Loop Email
intheloop.io
MailStack
vib.toolsSide by side
| Figure | Loop Email | MailStack |
|---|---|---|
| Price from | $18.75/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Shared Inbox Software | 8.4 (#8) | 7.6 (#22) |
| Security | Loop says its security approach follows practices such as ISO 27001 and includes regular third-party penetration testing. | Listed controls include Argon2 password hashing, login throttling, CSRF protection, secure production cookies, and least-privilege database access. |
| Support | Starter and Pro list in-app support, while Enterprise lists dedicated support; the site also links to a help center and offers demos. | Vib Tools lists product support by email and provides a Bangladesh head office address in Kurigram, Rangpur. |
Plans
In their own words
Loop Email
Loop Email is a team email and customer operations platform built around shared inboxes for customer and internal conversations. Teams can assign conversation owners, mention colleagues, send direct messages, and chat privately on email threads. Shared and personal rules automate inbox workflows; other response tools include SLA reminders, notifications, shared templates, collision detection, and round-robin or workload assignment. Loop connects to Gmail, Outlook, Exchange, and IMAP, and provides customizable, automated reports with team productivity metrics. It runs on Android, iOS, macOS, web, and Windows. Starter costs $18.75 a month, billed monthly per user, with a minimum of three users and three shared inboxes. Pro costs $375 a month, billed monthly per user, with a minimum of 10 users and 10 shared inboxes. The 14-day free trial requires no credit card, and charges begin only after subscribing to a paid plan. The provider is identified as Nito d.o.o.