Loop11 vs MyParticipants
Loop11
loop11.com
MyParticipants
myparticipants.comSide by side
| Figure | Loop11 | MyParticipants |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Usability Testing Software | 8.4 (#9) | 7.4 (#36) |
| AI insights | AI Insights uses OpenAI and ChatGPT to analyze usability task results and produce participant summaries, key findings, and design recommendations. | AI generates summaries, themes, and sentiment from transcripts, and users can ask follow-up questions and export presentations. |
| Founded | 2009 | 2022 |
| Integrations | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. | CxOrbi lists integrations with Slack, Zendesk, Microsoft Teams, Zapier, Google Sheets, Trello, Tableau, and other CRMs. |
| Security | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. | The maker says participant data is protected under an ISO/IEC 27001-certified information security management system. |
| Support | Loop11 lists [email protected] as its support contact. | The maker lists email support and says it reviews contact requests within four business hours during IST working days. |
Plans
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.
MyParticipants
MyParticipants has no write-up on Specifiction yet; its figures are above.