Loop11 vs UXArmy
Loop11
loop11.com
UXArmy
uxarmy.comSide by side
| Figure | Loop11 | UXArmy |
|---|---|---|
| Price from | $199/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Crowd Testing Tools | 8.4 (#4) | 7.7 (#9) |
| Spec score · Usability Testing Software | 8.4 (#9) | 7.8 (#23) |
| Spec score · User Testing | 8.4 (#5) | 7.7 (#16) |
| Analysis | Reporting features include AI insights, clickstream analytics, heatmaps, and user session recording and replay. | Features include AI summaries, sentiment analysis, auto-transcription, heatmaps, navigation and path analysis, and downloadable reports. |
| Founded | 2009 | The company says it was founded in 2012 with seed funding from Singapore’s Media Development Authority. |
| Integrations | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. | The platform connects studies or surveys with Slack and Google Sheets, and can export data in Excel or CSV formats. |
| Product | Loop11 is an online usability testing platform for studies on websites, apps, prototypes, and wireframes. | UXArmy describes itself as an all-in-one user research platform for scaling research across teams and geographies. |
| Security | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. | UXArmy states it is SOC 2 Type 2, ISO 27001, GDPR, and HIPAA compliant. |
| Support | Loop11 lists [email protected] as its support contact. | UXArmy offers email and chat support, while its Organization plan includes personalized onboarding and priority support. |
Plans
UXArmy
- FreeFree
- Starter (monthly billing)$29 a month
- Pro (monthly billing)$99 a month
- Starter (annual billing)$2,514 a month
- Pro (annual billing)$8,217 a month
- OrganizationPriced on request
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.
UXArmy
UXArmy is a user research platform for teams conducting studies across locations. It supports usability testing, interviews, card sorting, tree testing, surveys, and focus groups in moderated and unmoderated formats. Studies can cover websites, mobile apps, Figma prototypes, and AI-generated prototypes. Analysis features include AI summaries, sentiment analysis, automatic transcription, heatmaps, navigation and path analysis, and downloadable reports. The Figma integration lets researchers test prototypes and track user interactions. Studies or surveys can connect with Slack and Google Sheets, and data can be exported in Excel or CSV formats. The free plan costs nothing and includes one full seat and 15 monthly credits; users can run Figma tests, surveys, card sorting, and tree testing, but cannot record tests or use the participant panel. Paid plans start at $25/mo (annual) in the pricing note. UXArmy offers email and chat support and says it complies with SOC 2 Type 2, ISO 27001, GDPR, and HIPAA requirements. It says confidential data is hosted on AWS and in-transit data is encrypted using 256-bit SSL/TLS 1.2. Its MCP server is in closed beta.