Loop11 vs UXprobe
Loop11
loop11.comUXprobe
uxpro.beSide by side
| Figure | Loop11 | UXprobe |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Usability Testing Software | 8.4 (#9) | 7.4 (#40) |
| Intended users | Loop11 says it is used by UX consultancies, agencies, government organizations, education, nonprofits, web designers and developers, and online businesses. | UXpro describes its team as UX experts and says it helps teams improve websites, apps, and software through user research, prototyping, usability testing, and UX audits. |
| Security | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. | UXprobe’s data safety document says its SaaS runs on Google App Engine and customer data is stored on that platform. |
| Support | Loop11 lists [email protected] as its support contact. | UXpro lists [email protected] as its contact email for UXprobe inquiries. |
Plans
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.
UXprobe
UXprobe is an online usability testing service for teams investigating website usability and gathering qualitative information about customer performance and satisfaction. Teams define tasks and questions, share a test link with participants, then review recorded sessions and dashboards. Participants can begin without downloading additional software. During tests, UXprobe records screens and webcams alongside answers to contextualized questions. Its dashboard presents UX metrics, graphs, and charts. The service can be used to test websites, apps, software, and prototypes accessible through a URL, with moderated and unmoderated sessions. For mobile app tests, UXpro describes using a separate Android app or QuickTime for iOS; iPhone testing requires a Mac. The listed platforms are Android, iOS, macOS, web, and Windows. A UXpro case study says UXprobe connects to REST services and works with existing tools and NLP services. Its SaaS runs on Google App Engine, and access to reports is through Google accounts, which support two-factor authentication. The Free trial plan is free and includes 10 videos without requiring a credit card.