LoopSpark vs TrainerMetrics
LoopSpark
loopspark.comTrainerMetrics
trainermetrics.comSide by side
| Figure | LoopSpark | TrainerMetrics |
|---|---|---|
| Price from | $10/mo | $127/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Fitness CRM Software | 8.8 (#3) | 7.8 (#17) |
| Client profiles | Profiles combine conversation, purchase and attendance history for each client. | Digital client profiles can hold stats, progress photos, assessments, workouts, and notes. |
| Forms | The Forms & Waivers add-on supports liability waivers, intake forms, surveys, and order forms saved to client profiles. | The platform supports customizable digital forms, electronic signatures, and secure documentation storage. |
| Founded | 2017 | 2011 |
| Security | LoopSpark's privacy page says it uses commercially acceptable means to protect personal information and does not guarantee absolute security. | The privacy policy says the company has implemented technical and organizational measures designed to protect personal information, but does not guarantee the internet is fully secure. |
| Support | New studios receive two one-hour onboarding calls, recordings retained for 30 days and weekday email support from 9 a.m. to 5 p.m. | Support is available on any plan, and the pricing page says responses usually arrive within a few hours during business hours (PST). |
Plans
LoopSpark
- Zapier$10 a month
- Zapier add-on$10 a month
- Forms & Waivers$45 a month
- Forms & Waivers add-on$45 a month
- Essential Monthly$189 a month
- Essential Monthly$189 a month
TrainerMetrics
- Studio$127 a month
- Club$237 a month
- EnterprisePriced on request
In their own words
LoopSpark
LoopSpark is an automated CRM for fitness studios that brings together client communication, team collaboration, and reporting. It provides client profiles, behavior segmentation, two-way SMS, email campaigns, automated communications, and staff task management. Studios can select catalog automations or build custom ones for client messages and staff to-dos. Connections with Mindbody, Pike13, Mariana Tek, and fitDEGREE import client and booking data, though syncing is not instant and an initial import may take several days. The Essential Monthly plan is $189 a month per location, with unlimited contacts, email, and staff accounts, plus 2,500 SMS units per billing period. Additional SMS bundles cost $15 for 1,000 units and are purchased automatically. A 30-day trial is available, but there is no free plan. Android, iOS, and web versions are listed. Optional per-location add-ons cost $10 a month for Zapier and $45 a month for Forms & Waivers.
TrainerMetrics
TrainerMetrics has no write-up on Specifiction yet; its figures are above.