LoopSpark vs WinChilla
LoopSpark
loopspark.com
WinChilla
winchilla.comSide by side
| Figure | LoopSpark | WinChilla |
|---|---|---|
| Price from | $10/mo | $97/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Fitness CRM Software | 8.8 (#3) | 7.8 (#18) |
| Audience | The maker says LoopSpark was built by fitness studio owners and is intended for fitness and wellness businesses. | WinChilla is designed for small and medium-sized companies, including small business owners, solo entrepreneurs, and franchisees. |
| Features | Features include client profiles, behavior segmentation, two-way SMS, email campaigns, automated communications, and staff task management. | The platform provides more than 25 tools, including website chat, review management, email marketing, SMS and phone tools, payments, invoicing, websites, social media management, and booking calendars. |
| Security | LoopSpark's privacy page says it uses commercially acceptable means to protect personal information and does not guarantee absolute security. | WinChilla describes its built-in electronic signatures as secure and legally binding. |
| Support | New studios receive two one-hour onboarding calls, recordings retained for 30 days and weekday email support from 9 a.m. to 5 p.m. | WinChilla advertises 24/7 chat support, one-on-one onboarding calls, and an additional technical configuration call. |
Plans
LoopSpark
- Zapier$10 a month
- Zapier add-on$10 a month
- Forms & Waivers$45 a month
- Forms & Waivers add-on$45 a month
- Essential Monthly$189 a month
- Essential Monthly$189 a month
In their own words
LoopSpark
LoopSpark is an automated CRM for fitness studios that brings together client communication, team collaboration, and reporting. It provides client profiles, behavior segmentation, two-way SMS, email campaigns, automated communications, and staff task management. Studios can select catalog automations or build custom ones for client messages and staff to-dos. Connections with Mindbody, Pike13, Mariana Tek, and fitDEGREE import client and booking data, though syncing is not instant and an initial import may take several days. The Essential Monthly plan is $189 a month per location, with unlimited contacts, email, and staff accounts, plus 2,500 SMS units per billing period. Additional SMS bundles cost $15 for 1,000 units and are purchased automatically. A 30-day trial is available, but there is no free plan. Android, iOS, and web versions are listed. Optional per-location add-ons cost $10 a month for Zapier and $45 a month for Forms & Waivers.