Loopy Loyalty vs LoyaltyLion
Loopy Loyalty
loopyloyalty.com
LoyaltyLion
loyaltylion.comSide by side
| Figure | Loopy Loyalty | LoyaltyLion |
|---|---|---|
| Price from | $20.83/mo | $199/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Loyalty Program Software | 8.9 (#6) | 9.0 (#3) |
| Analytics | Reporting covers signups, visits, redemptions, customer activity and campaign performance. | Native analytics provide retention, ROI, referral and lifetime-value metrics for program optimization. |
| Funding | Wellfound lists PassKit as having raised $2.1 million and having 11–50 employees. | Crunchbase lists six funding rounds and ten investors, including Kennet Partners and Downing Ventures, while identifying the company as private and Series A funded. |
| Integrations | Official integration guidance covers Zapier, Make, Google Sheets, Acuity, Mailchimp and Square POS workflows. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Product | Loopy Loyalty creates and manages digital stamp cards stored in Apple Wallet and Google Wallet, without requiring a customer app. | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. |
| Rating on Capterra | 4.6 out of 5 from 69 reviews | 4.4 out of 5 from 19 reviews |
| Rating on G2 | 3.6 out of 5 from 6 reviews | 4.6 out of 5 from 625 reviews |
| Rating on TrustRadius | 0 out of 10 from 0 reviews | 2 out of 10 from 3 reviews and ratings |
| Security | Vendor security pages state TLS encryption in transit, encryption at rest, role-based access, audit logs, backups, disaster recovery, MFA, VPN controls and vulnerability scanning. | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. |
| Support | Help documentation says an AI support bot is available around the clock, with escalation often taking four to five hours or up to 24 hours; premium consultation is listed at $195 per hour. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
| Trial | The 15-day trial includes access to the features and does not require a credit card to get started. | The pricing FAQ says customers can access a 14-day free trial via the Shopify Appstore. |
Plans
Loopy Loyalty
- Starter$25 a month
- Growth$69 a month
- Ultimate$95 a month
- Starter$250 a year
- Growth$690 a year
- Ultimate$950 a year
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
Loopy Loyalty
Loopy Loyalty lets businesses create digital stamp and punch cards for Apple Wallet and Google Wallet, so customers can earn repeat-visit rewards without needing a separate customer app. Businesses design, customize, preview, publish, and manage campaigns from a web dashboard. Customers can enroll online or in person through QR codes, links, posters, or landing pages. Staff use the Stamper app on Android or iOS to scan cards, add stamps, and redeem rewards; POS integration is not required. Businesses can message all customers, selected segments, or individuals, including with location-based messages near business locations. Reports cover stamps, rewards, redemptions, customer activity, and estimated revenue, with CSV export on eligible plans. The product also describes Zapier and Make integrations, including enrollment email notifications and importing customers to issue cards. Plans start at $25 per month, and the 15-day trial includes feature access without a credit card. Each plan allows unlimited customers, while card designs, locations, and sub-users vary by tier.
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.