Loox vs Reviewgrower

Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.

Reviewgrower helps businesses monitor, collect, analyze and respond to online reviews across review sites and social media. Users can automate review request campaigns with built-in or custom templates, then choose among three AI-generated response suggestions. Monitoring sources named include Google Business Profile, Yelp, Facebook, BBB, Citysearch and Foursquare, with more than 80 platforms available to choose from. A shared inbox gathers review requests, private feedback and SMS replies into a customer interaction timeline. Businesses can customize review designs, link social accounts and set how often reviews are shared. The free plan covers one location, three review profiles, one user, a review widget, 100 monthly grid rank tracker credits and five monthly video reviews; it also has limited email. Paid plans start at $37 a month. Reviewgrower also describes white-label tools for agencies managing client reputation services under their own brand, with custom branding and related options on eligible plans. Platforms are API and web, and a free trial is listed.