Loyalty Gator vs Reelo

Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.

Reelo is a customer engagement platform for retailers, with marketing tools focused on restaurants and repeat business. Its loyalty program supports points, cashback, free items and tiered perks, with customizable branding. In the CRM, POS orders update guest spend, visit history, average order value and preferences, which can support audience targeting and campaigns to upsell, re-engage customers or increase order value. Reelo says it connects by API to more than 35 restaurant POS systems in India, including Petpooja, DotPe, eZee Optimus, AllPOS and Ciferon. The connection requires no new hardware and is usually set up within 24–48 hours. Its mobile app provides access to sales, feedback, campaigns and customer sections. The Forever Free plan includes SMS and email campaigns, customer insights and business insights. Growth adds features including automated campaigns, feedback tools, custom loyalty programs, customer data export and custom QR codes. Growth costs ₹3,250 per month per outlet and has a 14-day trial; after the trial, users can upgrade or continue on Forever Free. Reelo is available on Android, iOS, web and via API.