Loyalty Gator vs Spoonity
Loyalty Gator
loyaltygator.comSpoonity
spoonity.comSide by side
| Figure | Loyalty Gator | Spoonity |
|---|---|---|
| Price from | C$59/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Restaurant Marketing Software | 8.3 (#4) | 7.0 (#29) |
| Product | Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs. | Spoonity is a digital loyalty platform for the quick-serve food and beverage industry. |
| Rewards | Programs can award points for spending, actions, or referrals and support digital punch cards and other reward options. | The platform offers customizable rewards programs, gift and e-gift cards, and digital coupons. |
| Security | The company says customer data is backed up daily, is never shared, and is held in a secure data centre with surveillance and restricted access. | Spoonity states that its software is PCI DSS-compliant and includes measures to prevent fraud. |
| Support | Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team. | Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap. |
Plans
In their own words
Loyalty Gator
Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.
Spoonity
Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can add or remove features and tailor loyalty programs, including customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. The platform uses customer data, analytics, artificial intelligence, and machine learning for personalization and predictive analytics. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel, alongside other partners such as GloriaFood, Stripe, MailChimp, and AWS. Spoonity offers custom branded mobile loyalty apps with ordering, promotions, push notifications, and POS integration. A developer portal documents APIs for orders, accounts, profiles, and in-app messages. The company states its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is on request, and setup fees vary with customization.