Spoonity
spoonity.com
What it is
Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can add or remove features and tailor loyalty programs, including customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. The platform uses customer data, analytics, artificial intelligence, and machine learning for personalization and predictive analytics. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel, alongside other partners such as GloriaFood, Stripe, MailChimp, and AWS. Spoonity offers custom branded mobile loyalty apps with ordering, promotions, push notifications, and POS integration. A developer portal documents APIs for orders, accounts, profiles, and in-app messages. The company states its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is on request, and setup fees vary with customization.
Spec sheet
- Product
- Spoonity is a digital loyalty platform for the quick-serve food and beverage industry.Read 8 Oct 2026 · spoonity.com
- API
- Spoonity provides a developer portal with API references and workflows for orders, accounts, user profiles, and in-app messages.Read 8 Oct 2026 · developers.spoonity.com
- Mobile apps
- Spoonity offers custom branded mobile loyalty apps with features such as ordering, push notifications, promotions, and POS integration.Read 8 Oct 2026 · spoonity.com
- Security
- Spoonity states that its software is PCI DSS-compliant and includes measures to prevent fraud.Read 8 Oct 2026 · spoonity.com
- Support
- Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap.Read 8 Oct 2026 · spoonity.com
- Analytics and AI
- Spoonity says its platform uses customer data, analytics, artificial intelligence, and machine learning to support personalization and predictive analytics.Read 8 Oct 2026 · spoonity.com
- Company founding
- The Canadian Trade Commissioner Service says Spoonity founder Max Bailey started the company in 2011.Read 8 Oct 2026 · stage.deleguescommerciaux.gc.ca
- Customization
- The platform lets businesses add or remove features and customize their loyalty program to their needs.Read 8 Oct 2026 · spoonity.com
- Marketing
- The platform supports customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns.Read 8 Oct 2026 · spoonity.com
- Other integrations
- The integrations page lists online ordering, payment, marketing, and developer partners, including GloriaFood, Stripe, MailChimp, and AWS.Read 8 Oct 2026 · spoonity.com
- POS integrations
- Named POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, Revel, and others.Read 8 Oct 2026 · spoonity.com
- Rewards
- The platform offers customizable rewards programs, gift and e-gift cards, and digital coupons.Read 8 Oct 2026 · spoonity.com
- Setup fee
- Spoonity says a setup fee applies and varies with the level of customization.Read 8 Oct 2026 · spoonity.com
- Target customers
- The company describes its platform as serving quick-serve food and beverage businesses and restaurant chains.Read 8 Oct 2026 · spoonity.com
Plans and prices
Strong points and limits
Strong points
- Customizable loyalty programs
- Rewards, memberships, and coupons
- Restaurant POS integrations
- Branded mobile loyalty apps
- PCI DSS-compliant software
Limits
- Paid product
- Pricing requires an enquiry
- Setup fee varies by customization
Who it suits
Spoonity suits quick-serve food and beverage businesses and restaurant chains building customized loyalty or membership programs. It is relevant for operators needing POS connections, branded mobile apps, campaign tools, or API access.
Verdict
Spoonity combines loyalty, campaign, analytics, mobile-app, and POS integration features for food-service businesses. Its feature customization and API support allow different program setups, while pricing and setup costs require direct enquiry.
Where Specifiction places it
- Restaurant Marketing Software#29 of 347.0
- Restaurant Loyalty Software#22 of 257.0