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SPECIFICTION
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Spoonity

spoonity.com

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What it is

Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can add or remove features and tailor loyalty programs, including customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. The platform uses customer data, analytics, artificial intelligence, and machine learning for personalization and predictive analytics. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel, alongside other partners such as GloriaFood, Stripe, MailChimp, and AWS. Spoonity offers custom branded mobile loyalty apps with ordering, promotions, push notifications, and POS integration. A developer portal documents APIs for orders, accounts, profiles, and in-app messages. The company states its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is on request, and setup fees vary with customization.

Spec sheet

Product
Spoonity is a digital loyalty platform for the quick-serve food and beverage industry.Read 8 Oct 2026 · spoonity.com
API
Spoonity provides a developer portal with API references and workflows for orders, accounts, user profiles, and in-app messages.Read 8 Oct 2026 · developers.spoonity.com
Mobile apps
Spoonity offers custom branded mobile loyalty apps with features such as ordering, push notifications, promotions, and POS integration.Read 8 Oct 2026 · spoonity.com
Security
Spoonity states that its software is PCI DSS-compliant and includes measures to prevent fraud.Read 8 Oct 2026 · spoonity.com
Support
Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap.Read 8 Oct 2026 · spoonity.com
Analytics and AI
Spoonity says its platform uses customer data, analytics, artificial intelligence, and machine learning to support personalization and predictive analytics.Read 8 Oct 2026 · spoonity.com
Company founding
The Canadian Trade Commissioner Service says Spoonity founder Max Bailey started the company in 2011.Read 8 Oct 2026 · stage.deleguescommerciaux.gc.ca
Customization
The platform lets businesses add or remove features and customize their loyalty program to their needs.Read 8 Oct 2026 · spoonity.com
Marketing
The platform supports customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns.Read 8 Oct 2026 · spoonity.com
Other integrations
The integrations page lists online ordering, payment, marketing, and developer partners, including GloriaFood, Stripe, MailChimp, and AWS.Read 8 Oct 2026 · spoonity.com
POS integrations
Named POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, Revel, and others.Read 8 Oct 2026 · spoonity.com
Rewards
The platform offers customizable rewards programs, gift and e-gift cards, and digital coupons.Read 8 Oct 2026 · spoonity.com
Setup fee
Spoonity says a setup fee applies and varies with the level of customization.Read 8 Oct 2026 · spoonity.com
Target customers
The company describes its platform as serving quick-serve food and beverage businesses and restaurant chains.Read 8 Oct 2026 · spoonity.com

Plans and prices

Personalized pricing Priced on request Request a personalized quote A-la-carte features · Pricing tailored to brand and loyalty program Read 8 Oct 2026 · spoonity.com

Every Spoonity plan and price →

Strong points and limits

Strong points

  • Customizable loyalty programs
  • Rewards, memberships, and coupons
  • Restaurant POS integrations
  • Branded mobile loyalty apps
  • PCI DSS-compliant software

Limits

  • Paid product
  • Pricing requires an enquiry
  • Setup fee varies by customization

Who it suits

Spoonity suits quick-serve food and beverage businesses and restaurant chains building customized loyalty or membership programs. It is relevant for operators needing POS connections, branded mobile apps, campaign tools, or API access.

Verdict

Spoonity combines loyalty, campaign, analytics, mobile-app, and POS integration features for food-service businesses. Its feature customization and API support allow different program setups, while pricing and setup costs require direct enquiry.

Where Specifiction places it

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