Airship vs Spoonity
Airship
airship.co.ukSpoonity
spoonity.comSide by side
| Figure | Airship | Spoonity |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 1 |
| Spec score · Restaurant Marketing Software | 8.6 (#3) | 7.0 (#29) |
| API | Airship provides REST API documentation, tutorials, and integration and accreditation tutorials for data partners. | Spoonity provides a developer portal with API references and workflows for orders, accounts, user profiles, and in-app messages. |
| Company founding | Airship says it began in 2003 as an SMS service for nightclubs and bars before becoming a hospitality CRM and email marketing platform. | The Canadian Trade Commissioner Service says Spoonity founder Max Bailey started the company in 2011. |
| Product | Airship is a CRM and email marketing platform used solely by hospitality businesses. | Spoonity is a digital loyalty platform for the quick-serve food and beverage industry. |
| Security | Airship’s data processing agreement says personal data is encrypted at rest and in transit and stored passwords are hashed and salted. | Spoonity states that its software is PCI DSS-compliant and includes measures to prevent fraud. |
| Support | Airship says customers can contact its support team by video call, telephone or email without a stated usage limit. | Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap. |
Plans
Airship
- 100+ locations£30, paid once
- 51 - 100 locations£55, paid once
- 31 to 50 locations£75, paid once
- 16 to 30 locations£90, paid once
- 2 to 15 locations£120, paid once
- 1 location£150, paid once
- Airship AutomationsPrice not published
- Airship TeamsPrice not published
- EssentialsPriced on request
In their own words
Spoonity
Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can add or remove features and tailor loyalty programs, including customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. The platform uses customer data, analytics, artificial intelligence, and machine learning for personalization and predictive analytics. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel, alongside other partners such as GloriaFood, Stripe, MailChimp, and AWS. Spoonity offers custom branded mobile loyalty apps with ordering, promotions, push notifications, and POS integration. A developer portal documents APIs for orders, accounts, profiles, and in-app messages. The company states its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is on request, and setup fees vary with customization.