Reelo vs Spoonity
Reelo
reelo.ioSpoonity
spoonity.comSide by side
| Figure | Reelo | Spoonity |
|---|---|---|
| Price from | ₹2,000/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Restaurant Marketing Software | 8.9 (#1) | 7.0 (#29) |
| API | The official site links a POS Integration API hosted in a public Postman documentation collection. | Spoonity provides a developer portal with API references and workflows for orders, accounts, user profiles, and in-app messages. |
| POS integrations | The marketplace lists 31 POS integrations and says Reelo connects natively with more than 35 Indian restaurant POS systems. | Named POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, Revel, and others. |
| Product | Reelo describes itself as a customer engagement platform with marketing tools for retailers. | Spoonity is a digital loyalty platform for the quick-serve food and beverage industry. |
| Security | Google Play states that Reelo data is encrypted in transit and that users can request deletion of their data. | Spoonity states that its software is PCI DSS-compliant and includes measures to prevent fraud. |
| Support | Reelo lists [email protected] and +91-8238369641 for support questions. | Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap. |
Plans
Reelo
- Forever FreeFree
- Forever FreeFree
- Membership plan₹2,000 a month
- Growth Yearly₹3,250 a month
- Growth Yearly₹3,250 a month
In their own words
Reelo
Reelo is a customer engagement platform for retailers, with marketing tools focused on restaurants and repeat business. Its loyalty program supports points, cashback, free items and tiered perks, with customizable branding. In the CRM, POS orders update guest spend, visit history, average order value and preferences, which can support audience targeting and campaigns to upsell, re-engage customers or increase order value. Reelo says it connects by API to more than 35 restaurant POS systems in India, including Petpooja, DotPe, eZee Optimus, AllPOS and Ciferon. The connection requires no new hardware and is usually set up within 24–48 hours. Its mobile app provides access to sales, feedback, campaigns and customer sections. The Forever Free plan includes SMS and email campaigns, customer insights and business insights. Growth adds features including automated campaigns, feedback tools, custom loyalty programs, customer data export and custom QR codes. Growth costs ₹3,250 per month per outlet and has a 14-day trial; after the trial, users can upgrade or continue on Forever Free. Reelo is available on Android, iOS, web and via API.
Spoonity
Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can add or remove features and tailor loyalty programs, including customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. The platform uses customer data, analytics, artificial intelligence, and machine learning for personalization and predictive analytics. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel, alongside other partners such as GloriaFood, Stripe, MailChimp, and AWS. Spoonity offers custom branded mobile loyalty apps with ordering, promotions, push notifications, and POS integration. A developer portal documents APIs for orders, accounts, profiles, and in-app messages. The company states its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is on request, and setup fees vary with customization.