Sidedoor vs Spoonity
Sidedoor
thesidedoor.coSpoonity
spoonity.comSide by side
| Figure | Sidedoor | Spoonity |
|---|---|---|
| Price from | £12.42/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Restaurant Marketing Software | 8.8 (#2) | 7.0 (#29) |
| API | Sidedoor exposes a JSON REST operator API under /api/* for venues, availability, bookings, events, vouchers, guests, branding and widgets. | Spoonity provides a developer portal with API references and workflows for orders, accounts, user profiles, and in-app messages. |
| Mobile apps | The maker states that native Android and iOS apps support offline operation for venue staff. | Spoonity offers custom branded mobile loyalty apps with features such as ordering, push notifications, promotions, and POS integration. |
| Product | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. | Spoonity is a digital loyalty platform for the quick-serve food and beverage industry. |
| Support | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. | Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap. |
Plans
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
In their own words
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.
Spoonity
Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can add or remove features and tailor loyalty programs, including customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. The platform uses customer data, analytics, artificial intelligence, and machine learning for personalization and predictive analytics. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel, alongside other partners such as GloriaFood, Stripe, MailChimp, and AWS. Spoonity offers custom branded mobile loyalty apps with ordering, promotions, push notifications, and POS integration. A developer portal documents APIs for orders, accounts, profiles, and in-app messages. The company states its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is on request, and setup fees vary with customization.